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制定并验证一份伊朗医院领导与管理认证清单。

Developing and validating a checklist for accreditation in leadership and management of hospitals in Iran.

作者信息

Jafari Hamid, Raeisi Ahmad Reza, Yarmohammadian Mohammad Hossein, Heidari Mohammad, Niknam Noureddin

机构信息

Health Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran.

Department of Health Services Management, School of Health Management and Information, Iran University of Medical Sciences, Tehran, Iran.

出版信息

J Educ Health Promot. 2018 Oct 29;7:136. doi: 10.4103/jehp.jehp_54_18. eCollection 2018.

Abstract

INTRODUCTION

In the Iranian Accreditation System, leadership and management standards have been almost ignored and not paid enough and necessary attention to the structural components and the infrastructures standards in management and leadership sections. Governing body, medical staff, chief executive officer (CEO), and nursing management standards are inadequate and lack accountability. These standards could lead to reform and finally provide the context for accomplishment of an appropriate accreditation program.

MATERIALS AND METHODS

This is a descriptive, comparative, and qualitative study. It was done in two phases. The first phase included literature review of the standards of the selected countries followed by comparison of the standards of the board of trustees, medical staff, CEOs, and nursing management standards to develop the primary framework for Iranian hospitals. In phase two, the primary framework was validated true three rounds of Delphi technique.

RESULTS

Surveying the accreditation system standards in selected countries included the USA, Egypt, Malaysia, and Iran. It was found that the management and leadership standards were classify as governing body, medical staff, CEOs, and nursing management standards. The result of this study provides a framework for improvement of the Iranian national accreditation program.

CONCLUSION

In regarded to the importance of the leadership and management standards in reform and change and promotion of the health services quality, efficiency, and effectiveness, the results of this study showed that the present standards of the Iranian accreditation assessment system and guidelines lack the necessary infrastructures for implementing a successful national accreditation program.

摘要

引言

在伊朗认证体系中,领导与管理标准几乎被忽视,对管理和领导部分的结构组成及基础设施标准未给予足够且必要的关注。治理机构、医务人员、首席执行官(CEO)以及护理管理标准不完善且缺乏问责制。这些标准可促成改革,并最终为实施合适的认证计划提供背景条件。

材料与方法

这是一项描述性、比较性和定性研究。研究分两个阶段进行。第一阶段包括对选定国家的标准进行文献综述,随后对比董事会、医务人员、CEO以及护理管理标准,以制定伊朗医院的初步框架。在第二阶段,通过三轮德尔菲技术对初步框架进行验证。

结果

对选定国家(包括美国、埃及、马来西亚和伊朗)的认证体系标准进行了调查。发现管理和领导标准分为治理机构、医务人员、CEO以及护理管理标准。本研究结果为改进伊朗国家认证计划提供了一个框架。

结论

鉴于领导与管理标准在改革、变革以及提升卫生服务质量、效率和效果方面的重要性,本研究结果表明,伊朗认证评估体系和指南的现行标准缺乏实施成功的国家认证计划所需的基础设施。

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