Poortaghi Sarieh, Salsali Mahvash, Ebadi Abbas, Pourgholamamiji Nima
Department of Community Health Nursing School of Nursing & Midwifery Tehran University of Medical Sciences Tehran Iran.
School of Nursing & Midwifery Tehran University of Medical Sciences Tehran Iran.
Nurs Open. 2020 May 27;7(5):1338-1345. doi: 10.1002/nop2.505. eCollection 2020 Sep.
This study aimed to determine comprehensive and applicable indicators for assessing the quality of nursing clinical services.
Methodological research.
The checklist was designed in three phases (conceptualization, item generation and item reduction). In the first phase, a qualitative study using conventional content analysis was performed to clarify the concept of accreditation of clinical nursing services. In the second phase, using the views of experts was obtained in phase 1 and then by a review of the literature, related items were extracted, and item pool was formed. In the last phase, validity and reliability of the checklist were examined.
Based on three phases (Conceptualization, Item Generation and Item Reduction), the accreditation indicators of clinical nursing services were extracted in three dimensions including structure, process and outcome at two levels of organizational (including structural and outcome indicators) and individual performance appraisal (process indicators) in 19 main categories.
本研究旨在确定评估护理临床服务质量的全面且适用的指标。
方法学研究。
检查表分三个阶段设计(概念化、条目生成和条目缩减)。第一阶段,采用传统内容分析法进行定性研究,以阐明临床护理服务认证的概念。第二阶段,利用第一阶段获得的专家意见,然后通过文献回顾,提取相关条目,形成条目池。最后阶段,对检查表的效度和信度进行检验。
基于三个阶段(概念化、条目生成和条目缩减),从组织层面(包括结构和结果指标)和个人绩效评估(过程指标)两个层面的结构、过程和结果三个维度提取了19个主要类别的临床护理服务认证指标。