Marin-Gomez Francesc X, Garcia Cuyas Francesc, Reig-Bolano Ramon, Mendioroz Jacobo, Roura-Poch Pere, Pico-Nicolau Margalida, Vidal-Alaball Josep
Servei d'Atenció Primària d'Osona, Gerència Territorial de la Catalunya Central, Institut Català de la Salut, Vic, Spain.
Unitat de Suport a la Recerca Catalunya Central, Institut Universitari d'Investigació en Atenció Primària Jordi Gol, Sant Fruitós de Bages, Spain.
JMIR Mhealth Uhealth. 2018 Dec 21;6(12):e11147. doi: 10.2196/11147.
Several studies have been conducted to analyze the role social networks play in communication between patients and health professionals. However, there is a shortage of studies in relation to communication among primary health professionals, in a professional context, using the various mobile phone apps available.
The objective of our study was to explore mobile phone social networking app use among primary health care professionals for work-related purposes, by comparing the most widely used apps in the market.
We undertook a cross-sectional study using an anonymous Web survey among a convenience sample of 1635 primary health care professionals during August and September 2017.
Of 483 participants in the survey, 474 (98.1%, 95% CI 97.1%-99.4%) were health professionals who commonly accessed social networking sites and 362 (74.9%, 95% CI 71.1%-78.8%) accessed the sites in a work-related context. Of those 362 respondents, 219 (96.7%, 95% CI 94.8%-98.5%) preferred WhatsApp for both personal and professional uses. Of the 362 respondents who used social networking sites in a work-related context, 276 (76.2%, 95% CI 71.9%-80.6%) rated social networking sites as useful or very useful to solve clinical problems, 261 (72.1%, 95% CI 67.5%-76.7%) to improve their professional knowledge, and 254 (70.2%, 95% CI 65.5%-74.9%) to speed up the transmission of clinical information. Most of them (338/362, 94.8%, 95% CI 92.5%-97.0%) used social networking sites for interprofessional communications, and 204 of 362 (56.4%, 95% CI 51.2%-61.5%) used them for pharmacological-related consultations.
Health professionals frequently accessed social networking sites using their mobile phones and often for work-related issues. This trend suggests that social networking sites may be useful tools in primary care settings, but we need to ensure the security of the data transfer process to make sure that social networking sites are used appropriately. Health institutions need to increase information and training activities to ensure the correct use of these tools.
已经开展了多项研究来分析社交网络在患者与医疗专业人员沟通中所起的作用。然而，在专业背景下，关于初级医疗专业人员使用各种可用手机应用程序进行沟通的研究却很匮乏。
我们研究的目的是通过比较市场上使用最广泛的应用程序，探索初级医疗保健专业人员出于工作目的使用手机社交网络应用程序的情况。
2017年8月至9月期间，我们对1635名初级医疗保健专业人员的便利样本进行了一项匿名网络横断面研究。
在483名调查参与者中，474名（98.1%，95%置信区间97.1%-99.4%）是经常访问社交网站的医疗专业人员，362名（74.9%，95%置信区间71.1%-78.8%）在工作相关背景下访问这些网站。在这362名受访者中，219名（96.7%，95%置信区间94.8%-98.5%）在个人和工作用途上都更喜欢使用WhatsApp。在362名在工作相关背景下使用社交网站的受访者中，276名（76.2%，95%置信区间71.9%-80.6%）认为社交网站对解决临床问题有用或非常有用，261名（72.1%，95%置信区间67.5%-76.7%）认为对提高专业知识有用，254名（70.2%，95%置信区间65.5%-74.9%）认为对加快临床信息传递有用。他们中的大多数人（338/362，94.8%，95%置信区间92.5%-97.0%）使用社交网站进行跨专业交流，362名中有204名（56.4%，95%置信区间51.2%-61.5%）使用社交网站进行与药理学相关的咨询。
医疗专业人员经常使用手机访问社交网站，且通常是出于与工作相关的问题。这种趋势表明社交网站在初级保健环境中可能是有用的工具，但我们需要确保数据传输过程的安全性，以确保社交网站得到适当使用。卫生机构需要增加信息和培训活动，以确保正确使用这些工具。
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