Chang Yunyoung C, Croix Jennifer, Javvaji Srimanasi, Hernandez Shannon, Chapas Anne M, MacGregor Jennifer
Union Square Laser Dermatology, 19 Union Square West, 5th Floor, New York, New York.
Lasers Surg Med. 2019 Aug;51(6):495-499. doi: 10.1002/lsm.23058. Epub 2019 Jan 21.
Microfocused ultrasound (MFUS) is a safe and effective method for noninvasive skin tightening. Previous clinical studies demonstrate a 60-100% patient satisfaction after MFUS. We used an anonymous online platform after MFUS to assess patient satisfaction.
Patients treated with MFUS between January 2013 and 2016 were invited to complete an anonymous online survey at least 4 months post-treatment. Patients were asked to rate improvement in skin tightening as none (0%), mild (0-25%), moderate (26-50%), significant (51-75%), or dramatic (76-100%) and treatment satisfaction as disappointed, neutral, satisfied, or extremely satisfied.
Between January 2013 and 2016, 253 patients received 459 MFUS treatments at our center. A total of 83 surveys were received with data. Nearly 80% of responders reported at least mild improvement, with 14.5% indicating significant improvement, 27.7% indicating moderate, 37.3% indicating mild, and 20.5% indicating none. In addition, 53.1% of responders reported being satisfied or extremely satisfied with the results. 44.6% of responders did not feel treatment results met expectations.
Patient satisfaction with elective cosmetic procedures is an important indicator of success. Our current study demonstrates a high response rate, with almost 80% of responders indicating at least mild tightening with MFUS treatment. Interestingly, only 53.1% of patients reported satisfaction after treatment, a lower satisfaction rate than reported in previous non-anonymous studies and lower than patients report in our office follow-up appointments. This discrepancy may be due to gratitude bias. Anonymous surveys likely provide a more accurate assessment of patients' perceptions and will improve physician's future counseling efforts. Lasers Surg. Med. 51:495-499, 2019. © 2019 Wiley Periodicals, Inc.
微聚焦超声（MFUS）是一种安全有效的无创皮肤紧致方法。先前的临床研究表明，MFUS治疗后患者满意度为60%-100%。我们在MFUS治疗后使用匿名在线平台评估患者满意度。
邀请2013年1月至2016年期间接受MFUS治疗的患者在治疗后至少4个月完成一项匿名在线调查。要求患者将皮肤紧致改善程度评为无改善（0%）、轻度改善（0%-25%）、中度改善（26%-50%）、显著改善（51%-75%）或巨大改善（76%-100%），并将治疗满意度评为失望、中立、满意或极其满意。
2013年1月至2016年期间，253例患者在我们中心接受了459次MFUS治疗。共收到83份有数据的调查问卷。近80%的受访者报告至少有轻度改善，其中14.5%表示有显著改善，27.7%表示中度改善，37.3%表示轻度改善，20.5%表示无改善。此外，53.1%的受访者报告对结果满意或极其满意。44.6%的受访者认为治疗结果未达到预期。
患者对选择性美容手术的满意度是成功的重要指标。我们目前的研究显示回复率很高，近80%的受访者表示MFUS治疗后至少有轻度紧致效果。有趣的是，只有53.1%的患者报告治疗后满意，这一满意度低于先前非匿名研究报告的结果，也低于我们办公室随访预约中患者报告的满意度。这种差异可能是由于感恩偏差。匿名调查可能会更准确地评估患者的看法，并将改善医生未来的咨询工作。《激光外科与医学》51:495-499，2019年。©2019威利期刊公司
