Sirotich Frank, Adair Carol E, Durbin Janet, Lin Elizabeth, Canning Christopher
1 Canadian Mental Health Association, Toronto Branch, Toronto, Ontario, Canada.
2 Factor-Inwentash Faculty of Social Work, University of Toronto, Toronto, Ontario, Canada.
Healthc Manage Forum. 2019 Mar;32(2):97-104. doi: 10.1177/0840470418812152. Epub 2019 Feb 10.
To inform the development of a pan-Canadian Mental Health and Addictions (MHA) performance measurement framework, we undertook a rapid review of the recent Performance Measurement (PM) literature and solicited input from 20 MHA policy and measurement experts. Six key steps for framework development were identified: recognizing and acknowledging key issues, developing shared language and understanding of key concepts, defining overall scope, defining framework dimension/domains, selecting indicators and using systematic engagement and consultation processes with stakeholders. Subject matter experts underscored the need for a comprehensive engagement process which would honour multiple stakeholder viewpoints and attend to key issues in the codesign of features of the PM framework. Findings from this analysis may be used to inform a comprehensive stakeholder consultation process for the development of a pan-Canadian PM framework for MHA.
为了为全加拿大心理健康与成瘾（MHA）绩效衡量框架的制定提供信息，我们对近期的绩效衡量（PM）文献进行了快速回顾，并征求了20位MHA政策与衡量专家的意见。确定了框架制定的六个关键步骤：认识并承认关键问题、形成对关键概念的共同语言和理解、界定总体范围、界定框架维度/领域、选择指标以及与利益相关者进行系统的参与和协商过程。主题专家强调需要一个全面的参与过程，该过程要尊重多个利益相关者的观点，并关注PM框架特征共同设计中的关键问题。该分析的结果可用于为全加拿大MHA绩效衡量框架制定的全面利益相关者协商过程提供信息。
