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干预措施在组织内部的采用、实施和维持的动态变化:以肥胖预防倡议为例。

Dynamics of intervention adoption, implementation, and maintenance inside organizations: The case of an obesity prevention initiative.

机构信息

MGH Institute for Technology Assessment, Harvard Medical School, Boston, MA, USA; Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA, USA.

Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA, USA.

出版信息

Soc Sci Med. 2019 Mar;224:67-76. doi: 10.1016/j.socscimed.2018.12.021. Epub 2018 Dec 23.

Abstract

Overall impact of public health prevention interventions relies not only on the average efficacy of an intervention, but also on the successful adoption, implementation, and maintenance (AIM) of that intervention. In this study, we aim to understand the dynamics that regulate AIM of organizational level intervention programs. We focus on two well-documented obesity prevention interventions, implemented in food carry-outs and stores in low-income urban areas of Baltimore, Maryland, which aimed to improve dietary behaviour for adults by providing access to healthier foods and point-of-purchase promotions. Building on data from field observations, in-depth interviews, and data discussed in previous publications, as well as the strategy and organizational behaviour literature, we developed a system dynamics model of the key processes of AIM. With simulation analysis, we show several reinforcing mechanisms that span stakeholder motivation, communications, and implementation quality and costs can turn small changes in the process of AIM into big difference in the overall impact of the intervention. Specifically, small changes in the allocation of resources to communication with stakeholders of intervention could have a nonlinear long-term impact if those additional resources can turn stakeholders into allies of the intervention, reducing the erosion rates and enhancing sustainability. We present how the dynamics surrounding communication, motivation, and erosion can create significant heterogeneity in the overall impact of otherwise similar interventions. Therefore, careful monitoring of how those dynamics unfold, and timely adjustments to keep the intervention on track are critical for successful implementation and maintenance.

摘要

总体而言,公共卫生预防干预的效果不仅取决于干预措施的平均效果,还取决于该干预措施的成功采用、实施和维持(AIM)。在本研究中,我们旨在了解调节组织层面干预计划 AIM 的动态变化。我们专注于两项经过充分记录的肥胖预防干预措施,这些措施在马里兰州巴尔的摩市低收入城市地区的外卖和商店中实施,旨在通过提供更健康的食品和购买点促销来改善成年人的饮食行为。我们利用来自现场观察、深入访谈以及之前出版物中讨论的数据以及战略和组织行为学文献,为 AIM 的关键过程开发了一个系统动力学模型。通过仿真分析,我们展示了几个增强机制,这些机制跨越了利益相关者的动机、沟通以及实施质量和成本,可以将 AIM 过程中的微小变化转化为干预措施整体效果的巨大差异。具体而言,如果额外的资源可以使利益相关者成为干预措施的盟友,从而减少侵蚀率并提高可持续性,那么在与干预措施的利益相关者沟通方面分配资源的微小变化可能会产生非线性的长期影响。我们展示了围绕沟通、动机和侵蚀的动态如何在原本相似的干预措施中产生巨大的整体影响异质性。因此,仔细监测这些动态的发展,并及时进行调整以保持干预措施的正常运行,对于成功的实施和维持至关重要。

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