Bruhn P S, Howes D H
J Nurs Adm. 1986 Jun;16(6):13-8.
The benefits of service line management are crucial to hospitals' survival in today's changing health care environment. Nursing executives can direct activities affecting every aspect of health care delivery in the role of service line manager. These activities include such important components as standards of care, utilization review, program development, physician relations, and quality practice issues.
服务线管理的益处对于医院在当今不断变化的医疗环境中的生存至关重要。护理管理人员可以在服务线经理的角色中指导影响医疗服务各个方面的活动。这些活动包括护理标准、利用情况审查、项目开发、医患关系以及质量实践问题等重要组成部分。