Mellière D
QRB Qual Rev Bull. 1986 Nov;12(11):400-3. doi: 10.1016/s0097-5990(16)30087-2.
Since 1978, the vascular and endocrine surgery section at the Henri Mondor University Hospital Center, near Paris, has regularly evaluated the quality of its work by process of collective self-evaluation--self-evaluation because no one from outside the section participates, and collective because everyone contributing to the results of surgery does participate. This article describes the collective self-evaluation process, including the goals, methods, and results of the various types of evaluation involved. It also discusses the impact of the process, barriers to optimal efficiency, and conditions for success.
自1978年以来,位于巴黎附近的亨利·蒙多大学医院中心的血管与内分泌外科部门,一直通过集体自我评估的方式定期评估其工作质量——之所以是自我评估,是因为该部门之外没有人参与;之所以是集体评估,是因为所有对手术结果有贡献的人都参与其中。本文描述了集体自我评估过程,包括各类评估的目标、方法和结果。还讨论了该过程的影响、实现最佳效率的障碍以及成功的条件。