Office of Science, Center for Tobacco Products, U.S. Food and Drug Administration, Silver Spring, MD 20993, USA.
Int J Environ Res Public Health. 2019 Apr 12;16(8):1308. doi: 10.3390/ijerph16081308.
Serious injuries may result from electronic nicotine delivery systems (ENDS) battery malfunctions, including overheating, fires, and explosions (O/F/E). This pilot study assessed the usefulness of social media monitoring as a tool for gathering information surrounding ENDS battery O/F/E, including changes in the volume and nature of social media mentions over time. Brandwatch, a social media monitoring tool, was queried to examine ENDS battery-related O/F/E over a one-month period, annually, from 2013-2017. Two researchers qualitatively coded the social media mentions for relevance and coded the relevant mentions by event type and theme. The total number of mentions coded as relevant ( = 947) for the one-month period increased each year. Mentions of first-person events were relatively infrequent (3.6% of relevant mentions), while mentions describing events that happened to someone else increased over time (60.4% of relevant mentions). A relatively small proportion of mentions expressed concern around a potential event and advice on how to prevent future events (4.8% and 10.5% of relevant mentions, respectively). Findings suggest that social media mentions around ENDS battery O/F/E events have increased over recent years. Social media monitoring can complement traditional surveillance systems to elucidate the extent to which ENDS O/F/E events are occurring.
严重的伤害可能来自电子尼古丁传送系统（ENDS）电池故障，包括过热、火灾和爆炸（O/F/E）。本试点研究评估了社交媒体监测作为一种收集围绕 ENDS 电池 O/F/E 信息的工具的有用性，包括随着时间的推移社交媒体提及量和性质的变化。使用社交媒体监测工具 Brandwatch 来检查 2013-2017 年期间每年一个月内与 ENDS 电池相关的 O/F/E。两名研究人员对社交媒体提及的相关性进行了定性编码，并根据事件类型和主题对相关提及进行了编码。在一个月的时间内，编码为相关的提及总数（=947）逐年增加。第一人称事件的提及相对较少（3.6%的相关提及），而描述他人发生的事件的提及随着时间的推移而增加（60.4%的相关提及）。相对较少的提及表达了对潜在事件的关注以及关于如何预防未来事件的建议（分别为 4.8%和 10.5%的相关提及）。研究结果表明，近年来，围绕 ENDS 电池 O/F/E 事件的社交媒体提及有所增加。社交媒体监测可以补充传统的监测系统，以阐明 ENDS O/F/E 事件发生的程度。
