Mayo Clinic, Rochester, MN, USA; Avera eCare, Avera Healthcare, Sioux Falls, SD, USA; VinMec Healthcare System, Hà Nội, Viet Nam.
Crit Care Clin. 2019 Jul;35(3):407-414. doi: 10.1016/j.ccc.2019.02.001. Epub 2019 Apr 11.
Conceptualizing, designing, implementing, and sustaining a successful critical care telemedicine program is a complex undertaking. All of these steps must be fully accomplished as a joint effort between a host facility and the telemedicine service provider. Important administrative considerations that must be incorporated into planning and execution steps include managing change. We briefly discuss critical aspects of establishing a sustainable business model, and aligning the critical care telemedicine program with institutional vision, goals, and mission. Discussed are important telemedicine provider infrastructure, key personnel considerations, and how a program defines and measures value.
将一个成功的重症监护远程医疗项目的概念化、设计、实施和维持作为一项复杂的任务。所有这些步骤都必须作为主机设施和远程医疗服务提供商之间的共同努力来完全完成。必须将管理变更纳入规划和执行步骤中的重要管理考虑因素。我们简要讨论了建立可持续商业模式的关键方面，并使重症监护远程医疗计划与机构愿景、目标和使命保持一致。讨论了重要的远程医疗提供商基础设施、关键人员考虑因素，以及一个项目如何定义和衡量价值。
