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克罗地亚两家医院的组织文化分析。

Analysis of the organisational culture in two Croatian hospitals.

作者信息

Mrkonjić Ružica, Ristić Jadranka, Jambrović Igor, Rukavina Marina, Rašić Irena

机构信息

Specialist Nurse, University Hospital Dubrava, Zagreb, Croatia.

Team Leader, Specialist Nurse, University Hospital Sveti Duh, Zagreb, Croatia.

出版信息

Br J Nurs. 2019 May 23;28(10):647-651. doi: 10.12968/bjon.2019.28.10.647.

DOI:10.12968/bjon.2019.28.10.647
PMID:31116596
Abstract

BACKGROUND

organisational culture is the character of the environment of individual bodies. It consists of a set of values, norms and customs that govern the relations between people within it. Its elements are a mission or goals, organisational climate and a working atmosphere, which affect motivation, effectiveness and, ultimately, management style.

AIM

this research aimed to determine which organisational culture is prevalent in hospitals, and which staff consider is the most desirable.

METHODS

the research was conducted in two hospitals in Zagreb-University Hospital Sveti Duh and University Hospital Dubrava. The Organizational Culture Assessment Instrument was administered to 87 nurses.

RESULTS

in both hospitals, a clan culture was prevalent, followed by a hierarchical culture, then a competitive culture. The adhocracy culture was the least common. Participants said a clan culture was the most desirable, then a hierarchical culture, followed by the adhocracy culture; the least desirable was a competitive culture. In Sveti Duh, a clan culture was predominant, while in Dubrava it was a hierarchical culture. The most desirable culture for staff of both hospitals is the clan culture, but it was more prevalent in Sveti Duh.

CONCLUSION

in two Croatian university hospitals, according to staff, a clan organisational culture is the most common type and is also the most desirable.

摘要

背景

组织文化是个体机构环境的特征。它由一套价值观、规范和习俗组成,这些价值观、规范和习俗支配着机构内人与人之间的关系。其要素包括使命或目标、组织氛围和工作氛围,这些会影响动机、效率,并最终影响管理风格。

目的

本研究旨在确定哪种组织文化在医院中普遍存在,以及哪些员工认为是最理想的。

方法

研究在萨格勒布的两家医院——圣杜赫大学医院和杜布拉瓦大学医院进行。对87名护士使用了组织文化评估工具。

结果

在两家医院中,家族文化普遍存在,其次是层级文化,然后是竞争文化。灵活适应型文化最不常见。参与者表示家族文化是最理想的,其次是层级文化,然后是灵活适应型文化;最不理想的是竞争文化。在圣杜赫医院,家族文化占主导地位,而在杜布拉瓦医院则是层级文化。两家医院员工最理想的文化都是家族文化,但在圣杜赫医院更为普遍。

结论

在克罗地亚的两家大学医院中,根据员工的看法,家族式组织文化是最常见的类型,也是最理想的。

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