Analysis of the organisational culture in two Croatian hospitals.

BACKGROUND

organisational culture is the character of the environment of individual bodies. It consists of a set of values, norms and customs that govern the relations between people within it. Its elements are a mission or goals, organisational climate and a working atmosphere, which affect motivation, effectiveness and, ultimately, management style.

AIM

this research aimed to determine which organisational culture is prevalent in hospitals, and which staff consider is the most desirable.

METHODS

the research was conducted in two hospitals in Zagreb-University Hospital Sveti Duh and University Hospital Dubrava. The Organizational Culture Assessment Instrument was administered to 87 nurses.

RESULTS

in both hospitals, a clan culture was prevalent, followed by a hierarchical culture, then a competitive culture. The adhocracy culture was the least common. Participants said a clan culture was the most desirable, then a hierarchical culture, followed by the adhocracy culture; the least desirable was a competitive culture. In Sveti Duh, a clan culture was predominant, while in Dubrava it was a hierarchical culture. The most desirable culture for staff of both hospitals is the clan culture, but it was more prevalent in Sveti Duh.

CONCLUSION

in two Croatian university hospitals, according to staff, a clan organisational culture is the most common type and is also the most desirable.