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[将上级支持视为影响下属工作满意度的相关因素——模型验证]

[Perceived supervisor support as a relevant factor for subordinates' job satisfaction - model verification].

作者信息

Wnuk Marcin

机构信息

Uniwersytet im. Adama Mickiewicza w Poznaniu / Adam Mickiewicz University in Poznań, Poznań, Poland (Instytut Psychologii, Zakład Psychologii Pracy i Organizacji / Institute of Psychology, Department of Work and Organizational Psychology).

出版信息

Med Pr. 2019 Jul 16;70(4):475-486. doi: 10.13075/mp.5893.00837. Epub 2019 Jun 26.

DOI:10.13075/mp.5893.00837
PMID:31241623
Abstract

BACKGROUND

Perceived supervisor support has a significant impact on employee job satisfaction. The aim of the study was to verify both direct and indirect mechanisms of perceived supervisor support (PSS) positively influencing job satisfaction, and to verify the moderating role of PSS in the relationships between stress and work-life balance, organizational loyalty, as well as gratitude towards the organization and job satisfaction.

MATERIAL AND METHODS

Four hundred and fifty-five employees from 1 organization were the subjects of the conducted research. The following measures were used: , , , , and 1-item measure regarding job satisfaction.

RESULTS

Gratitude towards the organization, work-life balance and stress partially mediated between PSS and job satisfaction. Stress influenced job satisfaction both directly and indirectly (through gratitude towards the organization and work-life balance). Additionally, PSS moderated the relationships between stress and gratitude towards the organization, organizational loyalty, work-life balance, as well as job satisfaction.

CONCLUSIONS

The important role of leader-member exchange for employee job satisfaction was confirmed. Both direct and indirect mechanisms responsible for the influence of PSS on job satisfaction were recognized. Additionally, the moderating role of PSS for the relationships between stress and organizational loyalty, gratitude towards the organization, work-life balance, as well as job satisfaction was confirmed. Med Pr. 2019; 70(4):475-86.

摘要

背景

员工感知到的上级支持对工作满意度有重大影响。本研究的目的是验证感知到的上级支持(PSS)对工作满意度产生积极影响的直接和间接机制,并验证PSS在压力与工作-生活平衡、组织忠诚度以及对组织的感激与工作满意度之间关系中的调节作用。

材料与方法

来自1个组织的455名员工是所开展研究的对象。使用了以下测量工具:……以及1项关于工作满意度的测量指标。

结果

对组织的感激、工作-生活平衡和压力在PSS与工作满意度之间起到部分中介作用。压力对工作满意度既有直接影响,也有间接影响(通过对组织的感激和工作-生活平衡)。此外,PSS调节了压力与对组织的感激、组织忠诚度、工作-生活平衡以及工作满意度之间的关系。

结论

证实了领导-成员交换对员工工作满意度的重要作用。确认了PSS对工作满意度产生影响的直接和间接机制。此外,证实了PSS在压力与组织忠诚度、对组织的感激、工作-生活平衡以及工作满意度之间关系中的调节作用。《医学实践》2019年;70(4):475 - 86。

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