School of Nursing and Midwifery, University of Newcastle, Callaghan, Australia.
Faculty of Health, University of Canberra, Woden, Australia.
J Ment Health. 2020 Jun;29(3):263-269. doi: 10.1080/09638237.2019.1581344. Epub 2019 Jul 11.
Consumer participation in mental health service delivery is now a policy expectation. Negative attitudes of health professionals towards collaboration with consumers have been identified as a major barrier to policy implementation. Consumers contributing to the education of nurses and other health positions have been identified as an effective strategy, particularly when consumers occupy academic positions. Attitudes of nurse and consumer academics to the consumer academic role remain under-researched. To explore the implementation of a consumer academic position from the perspectives of the broader academic team. Qualitative exploratory research was undertaken to give voice to different perspectives of the implementation of a consumer academic position. In-depth interviews were conducted with nurse academics, the consumer academic and the research team. Thematic data analysis revealed five main themes: seeking a united perspective; who can provide a consumer perspective? How accurate is consumer perspective? One consumer, one opinion, one way, one delivery; bias and poor portrayal of nurses. Marked divergence in views and opinions was evident in terms of support for the role and its perceived value. Further investigation of factors facilitating successful implementation is required and strategies identified to facilitate mutual understandings and goal setting.
消费者参与精神卫生服务的提供现在是一项政策期望。卫生专业人员对与消费者合作的消极态度已被确定为政策实施的主要障碍。让消费者为护士和其他卫生岗位人员提供教育已被确定为一项有效策略，尤其是当消费者担任学术职务时。护士和消费者学术界人士对消费者学术角色的态度仍然研究不足。从更广泛的学术团队的角度探讨消费者学术职位的实施情况。开展了定性探索性研究，以听取实施消费者学术职位的不同观点。对护士学者、消费者学者和研究团队进行了深入访谈。主题数据分析揭示了五个主要主题：寻求统一的观点；谁能提供消费者的观点？消费者的观点有多准确？一个消费者，一个观点，一种方式，一种服务；对护士的偏见和负面描述。在支持该角色及其感知价值方面，观点和意见明显存在分歧。需要进一步调查促进成功实施的因素，并确定促进相互理解和目标设定的策略。
