Naghipour Majid, Langarizadeh Mostafa, Razzazi Mohammadreza
Department of Health Information Management, School of Health Management and Information Sciences, International Campus (IUMS-IC), Iran University of Medical Sciences, Tehran, Iran.
Department of Health Information Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
J Educ Health Promot. 2019 Jun 27;8:118. doi: 10.4103/jehp.jehp_372_18. eCollection 2019.
Given the substantial role of information systems in planning and simplifying the decision-making process for the government, organizations, health centers, and facilitators, in order to attract medical tourists from less developed and neighboring countries, the comprehensive Iranian Medical Tourism Information System can be used. The objective of this study was to designing a conceptual model for Iranian medical tourism information system.
This study was carried out in a three-step applied and combined method. In the first step, a systematic review was done on the studies and then the reliability of the results was checked during a semi-structured in-depth interview with 11 experts in medical tourism through open questions. In the third step, the Delphi method was conducted quantitatively to get the ideas of 26 experts. SPSS software version 22 was used for factor analysis.
The proposed conceptual model for Iranian Medical Tourism Information System includes a variety of services from the first moment of decision to travel until the moment of returning from a medical journey, following up the treatment, and sharing the patients' experiences.
It could be concluded that considering the commercial importance and financial benefits of medical tourism, it should provide the necessary facilities to expedite the provision of services to these foreign patients; consequently, an appropriate basis for attracting more medical tourists from neighboring countries, developing countries, and even developed countries will be provided.
鉴于信息系统在为政府、组织、健康中心及推动者规划和简化决策过程中发挥的重要作用，为吸引欠发达国家及周边国家的医疗游客，可利用伊朗综合医疗旅游信息系统。本研究的目的是设计伊朗医疗旅游信息系统的概念模型。
本研究采用三步应用与组合方法进行。第一步，对相关研究进行系统综述，然后通过开放式问题对11位医疗旅游专家进行半结构化深入访谈，以检验结果的可靠性。第三步，定量采用德尔菲法获取26位专家的意见。使用SPSS 22版软件进行因子分析。
所提出的伊朗医疗旅游信息系统概念模型涵盖从决定出行的第一刻到医疗旅程归来、跟踪治疗以及分享患者体验等各类服务。
可以得出结论，考虑到医疗旅游的商业重要性和经济效益，应提供必要设施以加快为这些外国患者提供服务；因此，将为吸引更多来自周边国家、发展中国家甚至发达国家的医疗游客提供适当基础。
