Kiff R S, Sykes P A
Department of Surgery, Park Hospital, Davyhulme, Manchester.
Br Med J (Clin Res Ed). 1988 May 28;296(6635):1511-2. doi: 10.1136/bmj.296.6635.1511.
In a study of all 4275 outpatient consultations over one month in a district general hospital it was found that the clinics in surgical specialties had the largest numbers of patients. In general surgery less than half of new patients and only one third of all patients attending the clinic were seen by a consultant. (Nine months later about a third of all new patients had still not seen a consultant in the clinic.) In the medical clinics just over a quarter of patients were seen by doctors who had less than six months' experience in their present specialty after registration. Overall, doctors had been on continuous duty for at least 24 hours before a third of consultations. Doctors in training had actually worked during the previous night before attending a quarter of the clinics. Much of the large volume of work is performed by tired, incompletely trained doctors. It is suggested that a greater proportion of the work should be performed by fully trained staff. The workload might be reduced by modifying the pattern of the consultation.
在一项针对一家区综合医院一个月内所有4275次门诊会诊的研究中发现,外科专科门诊的患者人数最多。在普通外科,不到一半的新患者以及仅三分之一的门诊患者由会诊医生诊治。(九个月后,约三分之一的新患者仍未在门诊见到会诊医生。)在内科门诊,超过四分之一的患者由注册后在其当前专科领域经验不足六个月的医生诊治。总体而言,在三分之一的会诊之前,医生已连续值班至少24小时。接受培训的医生在参加四分之一的门诊之前,前一晚实际上还在工作。大量工作是由疲惫且未完全受过培训的医生完成的。建议应由训练有素的工作人员承担更大比例的工作。通过改变会诊模式,工作量可能会减少。