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伦理冠军、情感、框架与团队伦理决策。

Ethical champions, emotions, framing, and team ethical decision making.

机构信息

Management and Organization Department.

出版信息

J Appl Psychol. 2020 Mar;105(3):245-273. doi: 10.1037/apl0000437. Epub 2019 Jul 25.

Abstract

Research has offered a pessimistic (although limited) view regarding the effectiveness of ethical champions in teams and the social consequences they are likely to experience. To challenge this view, we conducted two multimethod (quantitative/qualitative) experimental studies in the context of entrepreneurial team decision-making to examine whether and how an ethical champion can shape team decision ethicality and whether ethical champions experience interpersonal costs. In Study 1, we found that confederate ethical champions influenced team decisions to be more ethical by increasing team ethical awareness. Focusing on the emotional expressions of ethical champions, we found that sympathetic and angry ethical champions both increased team decision ethicality but that angry ethical champions were more disliked. Analysis of team interaction videos further revealed moral disengagement in team discussions and the emergence of nonconfederate ethical champions who used business frames to argue for the ethical decision. Those emergent phenomena shifted our focus, in Study 2, to how ethical champions framed the issues and the mediating processes involved. We found that ethical champions using ethical frames not only increased team ethical awareness but also consequently reduced team moral disengagement, resulting in more ethical team decisions. Ethical champions using business frames also improved team decision ethicality, but by increasing the perceived business utility of the ethical decision. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

摘要

研究对团队中伦理冠军的有效性及其可能经历的社会后果持悲观(尽管有限)的看法。为了挑战这一观点,我们在创业团队决策的背景下进行了两项多方法(定量/定性)实验研究,以检验伦理冠军是否以及如何塑造团队决策的道德性,以及伦理冠军是否会经历人际成本。在研究 1 中,我们发现,同谋伦理冠军通过提高团队的道德意识,影响团队决策更加合乎道德。关注伦理冠军的情绪表达,我们发现同情和愤怒的伦理冠军都提高了团队决策的道德性,但愤怒的伦理冠军更不受欢迎。对团队互动视频的分析进一步揭示了团队讨论中的道德推脱现象,以及非同谋伦理冠军的出现,他们使用商业框架来为道德决策辩护。这些新兴现象促使我们在研究 2 中关注伦理冠军提出问题的方式以及所涉及的中介过程。我们发现,使用伦理框架的伦理冠军不仅提高了团队的道德意识,而且减少了团队的道德推脱,从而做出更合乎道德的团队决策。使用商业框架的伦理冠军也提高了团队决策的道德性,但增加了对道德决策的商业效用的感知。(PsycINFO 数据库记录(c)2020 APA,保留所有权利)。

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