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影响移动学习行为意向的因素:UTAUT模型的应用与拓展

Factors Determining the Behavioral Intention to Use Mobile Learning: An Application and Extension of the UTAUT Model.

作者信息

Chao Cheng-Min

机构信息

Department of Business Administration, National Taichung University of Science and Technology, Taichung, Taiwan.

出版信息

Front Psychol. 2019 Jul 16;10:1652. doi: 10.3389/fpsyg.2019.01652. eCollection 2019.

Abstract

This study developed and empirically tested a model to predict the factors affecting students' behavioral intentions toward using mobile learning (m-learning). This study explored the behavioral intention to use m-learning from the perspective of consumers by applying the extended unified theory of acceptance and use of technology (UTAUT) model with the addition of perceived enjoyment, mobile self-efficacy, satisfaction, trust, and perceived risk moderators. A cross-sectional study was conducted by employing a research model based on multiple technology acceptance theories. Data were derived from an online survey with 1,562 respondents and analyzed using structural equation modeling. Partial least squares (PLS) regression was used for model and hypothesis testing. The results revealed that (1) behavioral intention was significantly and positively influenced by satisfaction, trust, performance expectancy, and effort expectancy; (2) perceived enjoyment, performance expectancy, and effort expectancy had positive associations with behavioral intention; (3) mobile self-efficacy had a significantly positive effect on perceived enjoyment; and (4) perceived risk had a significantly negative moderating effect on the relationship between performance expectancy and behavioral intention. Our findings correspond with the UTAUT model and provide a practical reference for educational institutions and decision-makers involved in designing m-learning for implementation in universities.

摘要

本研究开发并实证检验了一个模型,以预测影响学生使用移动学习(m-learning)行为意图的因素。本研究从消费者角度探讨使用m-learning的行为意图,通过应用扩展的技术接受与使用统一理论(UTAUT)模型,并加入感知愉悦、移动自我效能感、满意度、信任和感知风险调节变量。采用基于多种技术接受理论的研究模型进行了横断面研究。数据来自对1562名受访者的在线调查,并使用结构方程模型进行分析。采用偏最小二乘法(PLS)回归进行模型和假设检验。结果表明:(1)满意度、信任、绩效期望和努力期望对行为意图有显著正向影响;(2)感知愉悦、绩效期望和努力期望与行为意图呈正相关;(3)移动自我效能感对感知愉悦有显著正向影响;(4)感知风险对绩效期望与行为意图之间的关系有显著负向调节作用。我们的研究结果与UTAUT模型相符,为参与设计m-learning以便在大学中实施的教育机构和决策者提供了实际参考。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c816/6646805/8650b8a9abca/fpsyg-10-01652-g001.jpg

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