University of California San Francisco, Department of Radiology and Biomedical Imaging, San Francisco, California.
Hofstra University, Department of Medicine, Long Island, New York.
Acad Radiol. 2020 May;27(5):739-743. doi: 10.1016/j.acra.2019.07.010. Epub 2019 Aug 14.
With the introduction of new communication channels, such as encrypted messaging and online electronic medical record patient portals, there are ever-increasing ways for patients and their families to access their medical information. While patient preferences regarding how they receive the results of their radiology examinations have been assessed in the adult population, there is limited data on parent preferences for pediatric radiology patients.
The aim of this study was to determine how the parents of pediatric radiology patients prefer to receive the results of their child's imaging studies. The study design was an institutional review board-approved anonymous voluntary survey distributed to parents in a pediatric radiology waiting room.
Of the current possible ways to receive radiology results, most parents preferred to receive their child's radiology results from the referring doctor (65%). A minority of parents preferred to receive the results from a radiologist in-person (16%) or via the radiology report (16%). In multiple hypothetical scenarios, parents also preferred to receive radiology results from the referring doctor rather than the radiologist, with the single exception being when no subsequent appointment with the referring doctor was planned. When asked to prioritize the most important aspect of receiving radiology test results, most parents prefer having results available quickly (65%).
This survey suggests that in the pediatric radiology realm, efforts toward timely reporting will likely have a greater impact on patient satisfaction than prioritizing more in-person radiologist-patient communication.
随着加密通讯和在线电子病历患者门户等新沟通渠道的引入，患者及其家属获取其医疗信息的途径越来越多。虽然已经评估了成人对其放射学检查结果的获取方式的偏好，但针对儿科放射学患者的家长偏好数据有限。
本研究旨在确定儿科放射学患者的家长希望如何接收其子女影像学研究的结果。该研究设计为机构审查委员会批准的匿名自愿调查，在儿科放射科候诊室分发给家长。
在目前可能的接收放射学结果的方式中，大多数家长更喜欢从主治医生那里获得孩子的放射学结果（65%）。少数家长更喜欢亲自从放射科医生那里（16%）或通过放射科报告（16%）获得结果。在多个假设情景中，家长也更希望从主治医生那里而不是放射科医生那里获得放射学结果，唯一的例外是没有计划与主治医生进行后续预约。当被要求优先考虑接收放射学检查结果的最重要方面时，大多数家长更希望快速获得结果（65%）。
本调查表明，在儿科放射学领域，及时报告工作可能对患者满意度的影响大于优先考虑更多的放射科医生与患者的面对面沟通。
