Pathman Donald E, Konrad Thomas R, Sewell Robert G, Fannell Jackie, Rauner Thomas
J Health Care Poor Underserved. 2019;30(3):1197-1211. doi: 10.1353/hpu.2019.0082.
The National Health Service Corps (NHSC) aims to foster a positive service experience for its clinicians to promote long-term retention. We assess the satisfaction of primary care, dental, and mental health clinicians in the NHSC's Loan Repayment Program (LRP). Survey data are from 1,193 clinicians (72.4% response) who completed NHSC LRP contracts in 16 states from July 2015 through December 2016. Eighty-one percent reported overall satisfaction with their work and practice, without differences across disciplines. Nearly 95% were satisfied with the mission and patients of their practices. Fewer clinicians were satisfied with compensation (51%) and time demands of work (36%). Ninety-four percent reported the NHSC experience met or exceeded their expectations, and 94% recommend the NHSC LRP to others. In summary, the NHSC LRP experience is generally positive for clinicians of all disciplines. Clinicians' issues with their incomes and with the time demands of their work deserve attention from the NHSC.
国家卫生服务团（NHSC）旨在为其临床医生营造积极的服务体验，以促进长期留用。我们评估了参与NHSC贷款偿还计划（LRP）的初级保健、牙科和心理健康临床医生的满意度。调查数据来自2015年7月至2016年12月期间在16个州完成NHSC LRP合同的1193名临床医生（回应率为72.4%）。81%的人表示对他们的工作和执业总体满意，各学科之间没有差异。近95%的人对他们执业的使命和患者感到满意。对薪酬（51%）和工作时间要求（36%）感到满意的临床医生较少。94%的人表示NHSC的经历达到或超出了他们的期望，94%的人向他人推荐NHSC LRP。总之，NHSC LRP经历对所有学科的临床医生来说总体是积极的。临床医生在收入和工作时间要求方面的问题值得NHSC关注。
