个体、任务、技术与环境适配(FITTE)框架:对FITT的扩展提议,用于评估和优化健康信息技术的使用
Fit Between Individuals, Tasks, Technology, and Environment (FITTE) Framework: A Proposed Extension of FITT to Evaluate and Optimise Health Information Technology Use.
作者信息
Prgomet Mirela, Georgiou Andrew, Callen Joanne, Westbrook Johanna
机构信息
Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia.
出版信息
Stud Health Technol Inform. 2019 Aug 21;264:744-748. doi: 10.3233/SHTI190322.
Evaluating and optimising 'fit' between technology and clinical work is critical to ensure the intended benefits of technology implementations are achieved. Using a mixed method approach (structured observation, interviews, field notes) we collected data regarding users, tasks, technology, and factors impeding technology use from a sample of 38 clinicians on two wards at an Australian hospital. We used the FITT framework to assess the relationships between users, tasks, and technology. Our findings showed that even when adequate fit between users, tasks, and technology was attained additional factors related to the environment (including the temporal rhythms of a ward, infection control rooms, or space limitations) ultimately affected technology use. Thus, we propose the fit between individuals, task, technology and environment (FITTE) framework as a means to evaluate and optimise technology use by explicating the relationships between users, tasks, technology, and the environment in which they operate.
评估并优化技术与临床工作之间的“适配性”对于确保实现技术应用的预期效益至关重要。我们采用混合方法(结构化观察、访谈、实地记录),从澳大利亚一家医院两个病房的38名临床医生样本中收集了关于用户、任务、技术以及阻碍技术使用的因素的数据。我们使用FITT框架来评估用户、任务和技术之间的关系。我们的研究结果表明,即使在用户、任务和技术之间实现了充分适配,与环境相关的其他因素(包括病房的时间节奏、感染控制室或空间限制)最终仍会影响技术的使用。因此,我们提出个体、任务、技术和环境适配性(FITTE)框架,作为一种通过阐明用户、任务、技术以及他们操作所处环境之间的关系来评估和优化技术使用的方法。