Lee Hyeong Suk, Kim Jeongeun
College of Nursing, Seoul National University, Seoul, Korea.
Research Institute of Nursing Science, Seoul National University, Seoul, Korea.
Technol Health Care. 2020;28(1):99-105. doi: 10.3233/THC-191796.
An assessment of needs to develop a system that provides consultations using a telepresence robot and education for health professionals was conducted. The absence of a structured methodology for user-needs analysis has been identified as a problem.
To use a telepresence robot for medical consultation in future usability testing, the robot has been developed by analyzing end-user needs in a multifaceted manner.
In designing the telepresence robot for consultation, required functions and forms were defined based on the results of a user-needs survey. The robot was implemented based on specifications of needs. The prototype robot was developed and after repeated internal tests, the final version was completed.
The present study holds significance as it systemized user needs, applied them to a new medical technology's components and functions, and provided a technology development process that could improve usability.
开展了一项需求评估，以开发一个使用远程呈现机器人提供咨询服务并为卫生专业人员提供教育的系统。已确定缺乏用于用户需求分析的结构化方法是一个问题。
为了在未来的可用性测试中使用远程呈现机器人进行医疗咨询，通过多方面分析最终用户需求开发了该机器人。
在设计用于咨询的远程呈现机器人时，根据用户需求调查结果定义了所需的功能和形式。该机器人根据需求规格进行实施。开发了原型机器人，经过多次内部测试后完成了最终版本。
本研究具有重要意义，因为它将用户需求系统化，将其应用于新医疗技术的组件和功能，并提供了一个可以提高可用性的技术开发过程。
