Department of Technology Management for Innovation, The University of Tokyo, 7-3-1 Hongo, Bunkyo-ku, Tokyo 113-8656, Japan.
Department of Industrial Education, National Taiwan Normal University, Taipei 106, Taiwan.
Int J Environ Res Public Health. 2019 Sep 4;16(18):3227. doi: 10.3390/ijerph16183227.
In recent years, IoT (Internet of Things)-based smart devices have penetrated a wide range of markets, including connected health, smart home, and wearable devices. Among the IoT-based smart devices, wearable fitness trackers are the most widely diffused and adopted IoT based devices. Such devices can monitor or track the physical activity of the person wearing them. Although society has benefitted from the conveniences provided by IoT-based wearable fitness trackers, few studies have explored the factors influencing the adoption of such technology. Furthermore, one of the most prevalent issues nowadays is the large attrition rate of consumers no longer wearing their device. Consequently, this article aims to define an analytic framework that can be used to explore the factors that influence the adoption of IoT-based wearable fitness trackers. In this article, the constructs for evaluating these factors will be explored by reviewing extant studies and theories. Then, these constructs are further evaluated based on experts' consensus using the modified Delphi method. Based on the opinions of experts, the analytic framework for deriving an influence relationship map (IRM) is derived using the decision-making trial and evaluation laboratory (DEMATEL). Finally, based on the IRM, the behaviors adopted by mass customers toward IoT-based wearable fitness trackers are confirmed using the partial least squares (PLS) structural equation model (SEM) approach. The proposed analytic framework that integrates the DEMATEL and PLS-SEM was verified as being a feasible research area by empirical validation that was based on opinions provided by both Taiwanese experts and mass customers. The proposed analytic method can be used in future studies of technology marketing and consumer behaviors.
近年来,物联网(IoT)为基础的智能设备已经渗透到包括互联健康、智能家居和可穿戴设备在内的广泛市场。在基于物联网的智能设备中,可穿戴健身追踪器是应用最广泛、采用最多的物联网设备。这些设备可以监测或跟踪佩戴者的身体活动。尽管社会从基于物联网的可穿戴健身追踪器带来的便利中受益,但很少有研究探讨影响这种技术采用的因素。此外,当今最普遍的问题之一是消费者不再佩戴其设备的高流失率。因此,本文旨在定义一个分析框架,用于探索影响基于物联网的可穿戴健身追踪器采用的因素。在本文中,通过回顾现有研究和理论,探讨了评估这些因素的构建。然后,使用修改后的 Delphi 方法,根据专家共识进一步评估这些构建。根据专家的意见,使用决策试验和评估实验室(DEMATEL)得出了用于推导出影响关系图(IRM)的分析框架。最后,基于 IRM,使用偏最小二乘(PLS)结构方程模型(SEM)方法,通过大众客户对基于物联网的可穿戴健身追踪器的行为来确认。通过基于台湾专家和大众客户意见的实证验证,证明了集成 DEMATEL 和 PLS-SEM 的提议分析框架是一个可行的研究领域。所提出的分析方法可以用于未来的技术营销和消费者行为研究。
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