University of Leeds, UK.
King's College London, UK.
Health (London). 2021 Mar;25(2):250-268. doi: 10.1177/1363459319874115. Epub 2019 Sep 14.
Safe and successful surgery depends on effective teamwork between professional groups, each playing their part in a complex division of labour. This article reports the first empirical examination of how introduction of robot-assisted surgery changes the division of labour within surgical teams and impacts teamwork and patient safety. Data collection and analysis was informed by realist principles. Interviews were conducted with surgical teams across nine UK hospitals and, in a multi-site case study across four hospitals, data were collected using a range of methods, including ethnographic observation, video recording and semi-structured interviews. Our findings reveal that as the robot enables the surgeon to do more, the surgical assistant's role becomes less clearly defined. Robot-assisted surgery also introduces new tasks for the surgical assistant and scrub practitioner, in terms of communicating information to the surgeon. However, the use of robot-assisted surgery does not redistribute work in a uniform way; contextual factors of individual experience and team relationships shape changes to the division of labour. For instance, in some situations, scrub practitioners take on the role of supporting inexperienced surgical assistants. These changes in the division of labour do not persist when team members return to operations that are not robot-assisted. This study contributes to wider literature on divisions of labour in healthcare and how this is impacted by the introduction of new technologies. In particular, we emphasise the need to pay attention to often neglected micro-level contextual factors. This can highlight behaviours that can be promoted to benefit patient care.
安全、成功的手术取决于专业团队之间的有效协作,每个团队都在复杂的分工中发挥自己的作用。本文首次实证检验了机器人辅助手术如何改变手术团队内部的分工,以及如何影响团队合作和患者安全。数据的收集和分析以现实主义原则为依据。研究人员在英国 9 家医院的手术团队中进行了访谈,并在 4 家医院的多地点案例研究中,使用了多种方法收集数据,包括民族志观察、视频记录和半结构化访谈。研究结果显示,随着机器人使外科医生能够做更多的事情,外科助手的角色变得不那么明确。机器人辅助手术还为外科助手和洗手护士引入了新的任务,即向外科医生传达信息。然而,机器人辅助手术并没有以统一的方式重新分配工作;个人经验和团队关系的背景因素会影响分工的变化。例如,在某些情况下,洗手护士会承担起支持缺乏经验的外科助手的角色。当团队成员回到非机器人辅助的手术时,这种分工的变化不会持续下去。本研究对医疗保健领域的分工以及新技术引入如何影响分工的更广泛文献做出了贡献。特别是,我们强调需要关注通常被忽视的微观层面的背景因素。这可以突出可以促进以造福患者护理的行为。