Hofing A L, McGugin M B, Merkel S I
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Most change implementation efforts focus on the initial acquisition-of-skill phase with little attention to maintaining skills in use of a new system. This article looks at the maintenance phases in implementing a new system, using a changeover to problem-oriented recording as an example. Through this illustration, the essential elements for maintaining a high level of performance of a new skill are presented.
大多数变革实施工作都集中在技能初步习得阶段，而很少关注如何在新系统的使用中保持技能。本文以向问题导向记录的转换为例，探讨新系统实施中的维护阶段。通过这个例子，阐述了保持新技能高水平表现的关键要素。
