情绪智力可以提高吗？一项针对高级管理人员的面向商业的 EI 培训计划的随机实验研究。
Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers.
机构信息
Developmental and Educational Psychology Department, University of Alicante, San Vicente del Raspeig, Alicante, Spain.
出版信息
PLoS One. 2019 Oct 23;14(10):e0224254. doi: 10.1371/journal.pone.0224254. eCollection 2019.
PURPOSE
This article presents the results of a training program in emotional intelligence.
DESIGN/METHODOLOGY/APPROACH: Emotional Intelligence (EI) involves two important competencies: (1) the ability to recognize feelings and emotions in oneself and others, and (2) the ability to use that information to resolve conflicts and problems to improve interactions with others. We provided a 30-hour Training Course on Emotional Intelligence (TCEI) for 54 senior managers of a private company. A pretest-posttest design with a control group was adopted.
FINDINGS
EI assessed using mixed and ability-based measures can be improved after training.
ORIGINALITY/VALUE: The study's results revealed that EI can be improved within business environments. Results and implications of including EI training in professional development plans for private organizations are discussed.
目的
本文呈现了一项情感智力培训计划的结果。
设计/方法/途径：情感智力（EI）涉及两个重要的能力：（1）识别自己和他人的感受和情绪的能力，以及（2）利用这些信息解决冲突和问题以改善与他人互动的能力。我们为一家私营公司的 54 名高级管理人员提供了 30 小时的情感智力培训课程（TCEI）。采用了前测-后测设计，并设有对照组。
发现
使用混合和能力为基础的措施评估的 EI 在培训后可以得到提高。
原创性/价值：研究结果表明，EI 可以在商业环境中得到改善。讨论了将 EI 培训纳入私营组织职业发展计划的结果和意义。
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