Department of Epidemiology, School of Public Health, Brown University, Providence, RI, United States.
Department of Behavioral and Social Sciences, School of Public Health, Brown University, Providence, RI, United States.
JMIR Public Health Surveill. 2020 Jan 28;6(1):e16382. doi: 10.2196/16382.
BACKGROUND: Lesbian, gay, bisexual, transgender, and queer (LGBTQ) community centers remain important venues for reaching and providing crucial health and social services to LGBTQ individuals in the United States. These organizations commonly use Facebook to reach their target audiences, but little is known about factors associated with user engagement with their social media presence. OBJECTIVE: This study aimed to identify factors associated with engagement with Facebook content generated by LGBTQ community centers in the United States. METHODS: Content generated by LGBTQ community centers in 2017 was downloaded using Facebook's application programming interface. Posts were classified by their content and sentiment. Correlates of user engagement were identified using negative binomial regression. RESULTS: A total of 32,014 posts from 175 community centers were collected. Posts with photos (incidence rate ratio, [IRR] 1.07; 95% CI 1.06-1.09) and videos (IRR 1.54; 95% CI 1.52-1.56) that contained a direct invitation for engagement (IRR 1.03; 95% CI 1.02-1.04), that expressed a positive sentiment (IRR 1.11; 95% CI 1.10-1.12), and that contained content related to stigma (IRR 1.16; 95% CI 1.14-1.17), mental health (IRR 1.33; 95% CI 1.31-1.35), and politics (IRR 1.28; 95% CI 1.27-1.29) received higher levels of engagement. CONCLUSIONS: The results of this study provide support for the use of Facebook to extend the reach of LGBTQ community centers and highlight multiple factors that can be leveraged to optimize engagement.
背景:在美国,女同性恋、男同性恋、双性恋、跨性别和酷儿(LGBTQ)社区中心仍然是为 LGBTQ 个人提供重要服务的场所,提供重要的健康和社会服务。这些组织通常使用 Facebook 来接触他们的目标受众,但对于与他们的社交媒体存在相关的用户参与因素知之甚少。
目的:本研究旨在确定与美国 LGBTQ 社区中心在 Facebook 上发布的内容相关的参与因素。
方法:使用 Facebook 的应用程序编程接口下载了 2017 年 LGBTQ 社区中心生成的内容。根据内容和情绪对帖子进行分类。使用负二项回归确定用户参与的相关因素。
结果:共收集了来自 175 个社区中心的 32014 个帖子。包含照片(发病率比 [IRR]1.07;95%CI1.06-1.09)和视频(IRR1.54;95%CI1.52-1.56)的帖子,其中包含直接邀请参与(IRR1.03;95%CI1.02-1.04),表达积极情绪(IRR1.11;95%CI1.10-1.12),以及与耻辱感(IRR1.16;95%CI1.14-1.17)、心理健康(IRR1.33;95%CI1.31-1.35)和政治(IRR1.28;95%CI1.27-1.29)相关的内容,收到了更高水平的参与。
结论:本研究结果为利用 Facebook 扩大 LGBTQ 社区中心的影响力提供了支持,并强调了可以利用多种因素来优化参与度。
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