转变国民医疗服务体系投诉系统中的思维模式。
Shifting the mindset in the NHS complaints system.
作者信息
Tingle John
机构信息
Lecturer in Law, Birmingham Law School, University of Birmingham.
出版信息
Br J Nurs. 2020 Feb 13;29(3):174-175. doi: 10.12968/bjon.2020.29.3.174.
PMID:32053432
Abstract
, Lecturer in Law, Birmingham Law School, University of Birmingham, discusses a Healthwatch report showing that improvements need to take place in the way the NHS reports on patient complaints.
摘要
伯明翰大学伯明翰法学院法学讲师讨论了一份健康观察报告，该报告显示国民保健制度在报告患者投诉的方式上需要改进。
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