Uhelski Anna-Carson Rimer, Sheikh Muhammad Mubbashir, Panda Mukta, Qayyum Rehan
Department of Medicine, University of Tennessee Health Science Center - College of Medicine, Memphis, TN, USA.
Department of Medicine, Osler Internal Medicine Residency Program, Johns Hopkins Hospital, Baltimore, MD, USA.
J Health Care Chaplain. 2022 Jan-Mar;28(1):21-28. doi: 10.1080/08854726.2020.1727601. Epub 2020 Feb 20.
We examined the relationship between a patient's spirituality and satisfaction with physicians during hospitalization. Data were collected using the Daily Spiritual Experience Scale (DSES), the Tool to Assess Inpatient Satisfaction with Care from Hospitalists (TAISCH) and a five-question, internally-developed, patient satisfaction questionnaire (5QS). Scores were rescaled from 0 to 100 for easy comparison. Results showed a statistically significant increase in patient satisfaction with increasing spirituality. In the unadjusted model, each 1% increase in DSES score (or 1% decrease in spirituality) was associated with 0.21% ( < 0.001) and 0.14% ( = 0.002) decrease in patient satisfaction with physicians as measured by 5QS and TAISCH respectively. The results were consistent after adjustment for the patient's age, gender, and race. With the increasing influence, patient satisfaction scores have on the health care system, the results from this study help us better understand how these scores are influenced.
我们研究了患者的精神性与住院期间对医生满意度之间的关系。使用每日精神体验量表(DSES)、评估住院医师护理的住院患者满意度工具(TAISCH)以及一份自行编制的包含五个问题的患者满意度问卷(5QS)收集数据。为便于比较,分数重新调整为0至100分。结果显示,随着精神性增强,患者满意度有统计学意义的提高。在未调整模型中,DSES分数每增加1%(或精神性降低1%),分别与5QS和TAISCH所衡量的患者对医生的满意度降低0.21%(<0.001)和0.14%(=0.002)相关。在对患者的年龄、性别和种族进行调整后,结果依然一致。随着患者满意度分数对医疗保健系统的影响日益增大,本研究结果有助于我们更好地理解这些分数是如何受到影响的。