Vet Rec. 2020 Mar 14;186(10):326-327. doi: 10.1136/vr.m1029.
Successfully communicating with clients is central to good veterinary care. But it can be difficult to get right - and when communication challenges crop up they can have a direct impact on your levels of stress and wellbeing. Here, talks through some common scenarios and how to manage them effectively.
与客户进行有效的沟通是良好兽医护理的核心。但要做到这一点可能并不容易——当沟通挑战出现时，它们会直接影响到你的压力和幸福感。在这里，兽医专家讨论了一些常见的情况以及如何有效地应对这些情况。
