John E, Curtis P
Department of Family Medicine, University of North Carolina, Chapel Hill 27514.
Fam Pract. 1988 Sep;5(3):168-73. doi: 10.1093/fampra/5.3.168.
A study of 8179 after-hour calls over a five year period is reported from a single training family practice centre. The analysis of the perceived validity of after-hours calls and the physicians' reactions to these contacts showed important differences with regard to patients' race, sex and age and frequency of calls per patient. Negative attitudes were particularly evident in relation to frequent users of after-hours services, black female patients, psychological problems and calls for prescriptions. Possible explanations for these differences are discussed.
来自一个单一培训家庭医疗中心的报告称，对五年内8179次夜间电话进行了研究。对夜间电话感知有效性以及医生对这些联系的反应分析表明，在患者的种族、性别、年龄以及每位患者的电话频率方面存在重要差异。消极态度在夜间服务频繁使用者、黑人女性患者、心理问题以及处方需求方面尤为明显。文中讨论了这些差异的可能解释。
