Smith R L, Starnes H M
Department of Pharmacy Services, Parkland Memorial Hospital, Dallas, TX 75235.
Am J Hosp Pharm. 1988 Oct;45(10):2102-7.
Experiences and decisions of a pharmacy services management team involving two chemically dependent individuals, one an existing pharmacist employee and the other a pharmacist applicant, are described. Because our standing on chemical dependency was to rehabilitate rather than terminate, we chose to develop a systematic approach to dealing with this problem in our employees. In the case of the existing pharmacist employee, we decided to initiate rehabilitation by intervention, a process that involved direct confrontation of the individual by his spouse and mother, immediate supervisor, a certified alcohol and drug abuse counselor, and a representative from the hospital's employee assistance program. The employee was treated by psychological/behavioral therapy on an inpatient basis. After discharge, the employee returned to work under specific terms outlined in a return-to-work contract covering the first 24 months; support structures at the workplace to guard against relapse were also instituted. Factors that might precipitate relapse were identified, and a policy for dealing with relapsing employees was developed. The pharmacist applicant was assessed like any other applicant, but a few other factors relevant to her recovering status, such as the length of continuous abstinence she had attained, were considered. An employment contract resembling the return-to-work contract also was developed. Experience with the chemically dependent employee led to the creation of a model for dealing effectively and fairly with employees afflicted with the disease of chemical dependency. We continue to support our institutional decision to rehabilitate and not terminate such employees.
本文描述了一个药房服务管理团队在处理两名药物成瘾人员时的经历和决策,其中一人是在职药剂师员工,另一人是药剂师求职者。由于我们对于药物成瘾的立场是帮助康复而非解雇,因此我们选择制定一套系统的方法来处理员工中的这一问题。对于在职药剂师员工,我们决定通过干预启动康复程序,该过程包括其配偶、母亲、直属上司、一名认证的酒精和药物滥用顾问以及医院员工援助计划的一名代表与该员工直接对峙。该员工接受了住院心理/行为治疗。出院后,该员工根据一份涵盖前24个月的重返工作合同中规定的特定条款重返工作岗位;同时还建立了工作场所的支持结构以防止复发。识别了可能促使复发的因素,并制定了处理复发员工的政策。对药剂师求职者像对待其他求职者一样进行了评估,但还考虑了一些与她的康复状况相关的其他因素,例如她保持持续戒酒的时长。还制定了一份类似于重返工作合同的雇佣合同。与药物成瘾员工的经历促使我们创建了一个有效且公平地处理患有药物成瘾疾病员工的模式。我们继续支持我们机构做出的帮助此类员工康复而非解雇他们的决定。