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[Simulation as a tool to facilitate change in healthcare organisations].

作者信息

Rojo E, Torres B, de la Fuente A, Oruña C, Villoria F, Del Moral I, Maestre J M

机构信息

Hospital Virtual Valdecilla, Santander, España.

Subdirección de Desarrollo y Calidad Asistencial, Servicio Cántabro de Salud, Santander, España.

出版信息

J Healthc Qual Res. 2020 May-Jun;35(3):183-190. doi: 10.1016/j.jhqr.2019.10.004. Epub 2020 May 8.

DOI:10.1016/j.jhqr.2019.10.004
PMID:32389688
Abstract

OBJECTIVE

To describe the use of simulation as a tool to support the strategic management of change in the Cantabrian Regional Health Service in Spain.

METHODS

A working group was created to: 1) define the strategic areas of innovation and change; 2) establish criteria for the selection of proposals that can be addressed with simulation; 3) analyse and select the proposals; 4) design and implement the simulation programs, and 5) evaluate results.

RESULTS

The constantly changing needs of the regional health system enabled 6 strategic areas to be identified during 2017-208: 1) efficient use of resources; 2) implementation of health plans of interest in the community; 3) patient safety improvement; 4) management of health personnel; 5) development of new professional skills, and 6) selection and implementation of new technology.

CONCLUSIONS

Clinical simulation is a useful tool to promote innovation strategies in healthcare, facilitating the adaptation of professionals and patients to change.

摘要

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