Murphy James
University of Colorado School of Medicine, Aurora; and Ambulatory Division, Pediatric Mental Health Institute, Children's Hospital Colorado, Anschutz Medical Campus, Aurora.
J Ambul Care Manage. 2020 Oct/Dec;43(4):286-289. doi: 10.1097/JAC.0000000000000341.
In response to COVID-19 pandemic social distancing restrictions, ambulatory care settings have largely transitioned to virtual health care delivery. As local, state, and federal officials discuss timelines for these restrictions to be lifted, ambulatory leadership is tasked with the responsibility of developing reactivation plans for its clinics to resume in-person care. This article discusses a method in which ambulatory leadership can determine the clinic's deficit in patient encounters, set a time period to return to normal operations, planning for space and scheduling changes, balancing in-person virtual visits, and thoughtfully communicating these plans to clinic staff and providers.
为应对新冠疫情期间的社交距离限制措施,门诊护理机构已基本转向虚拟医疗服务。随着地方、州和联邦官员讨论解除这些限制措施的时间表,门诊机构的领导层肩负着为其诊所制定重新启动计划以恢复面对面诊疗的责任。本文讨论了一种方法,通过该方法门诊机构领导层可以确定诊所患者诊疗量的缺口,设定恢复正常运营的时间段,规划空间和排班变更,平衡面对面诊疗和虚拟诊疗,并将这些计划周全地传达给诊所工作人员和医疗服务提供者。