Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Psychiatr Serv. 2020 Jul 1;71(7):749-752. doi: 10.1176/appi.ps.202000230. Epub 2020 May 28.
In anticipation of a surge of COVID-19 cases in Northern California, the outpatient psychiatric clinic at UC Davis Health, in which 98% of visits initially occurred in person, was converted to a telepsychiatry clinic, with all visits changed to virtual appointments within 3 business days. The clinic had 73 virtual appointments on its first day after full conversion. This column describes the process, challenges, and lessons learned from this rapid conversion. Patients were generally grateful, providers learned rapidly how to work from home, and the clinic remained financially viable with no immediate losses.
预计北加州的 COVID-19 病例将会激增,加州大学戴维斯分校健康分校的门诊精神病诊所(最初 98%的就诊都是亲自就诊)已转变为远程精神病诊所,所有就诊都在 3 个工作日内改为虚拟预约。该诊所全面转换后的第一天就有 73 个虚拟预约。本专栏介绍了这一快速转换的过程、挑战和经验教训。患者普遍感到感激,医务人员迅速学会了如何在家工作,诊所保持了财务可行性,没有立即亏损。