Thoroughgood Christian N, Sawyer Katina B, Webster Jennica R
Department of Psychological and Brain Sciences.
Department of Management.
J Appl Psychol. 2021 Mar;106(3):399-421. doi: 10.1037/apl0000515. Epub 2020 May 28.
Achieving greater social equity in organizations often depends on majority members taking risks to challenge the status quo on behalf of their colleagues with stigmatized identities. But, how do employees enact courageous behavior in this regard, and what are the social implications of these courageous acts on stigmatized group members who witness them at work? To begin examining these questions, we conducted 4 studies using qualitative and quantitative data collected from 428 transgender employees. Drawing on the core principles of sociometer theory, we argue that these acts of oppositional courage serve an important symbolic function in the eyes of transgender employees in that they convey a powerful, public message regarding their value as organizational members. This message of value likely has key implications for their organization-based self-esteem (OBSE) and, in turn, their job attitudes and wellbeing. In Study 1, we employed a critical incident technique to generate qualitative accounts of participants' exposure to these courageous acts in support of their trans identities at work. In Study 2, we experimentally manipulated trans participants' exposure to these behaviors to examine their impact on individuals' anticipated levels of OBSE. In Study 3, we developed a measure of oppositional courage and conducted tests of its construct validity. In Study 4, using a time-lagged survey design, we found that trans employees' perceptions of oppositional courage were positively related to their job satisfaction and negatively related to their emotional exhaustion via their OBSE. Yet, these indirect effects were moderated by the centrality of participants' trans identity. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
在组织中实现更大的社会公平往往取决于多数成员冒险代表那些具有被污名化身份的同事挑战现状。但是,员工在这方面是如何表现出勇敢行为的,这些勇敢行为对在工作中目睹它们的被污名化群体成员又有哪些社会影响呢?为了开始探讨这些问题,我们使用从428名跨性别员工那里收集的定性和定量数据进行了四项研究。借鉴社会计量理论的核心原则,我们认为,这些反抗性勇敢行为在跨性别员工眼中具有重要的象征功能,因为它们传达了一个关于他们作为组织成员的价值的有力的公开信息。这种价值信息可能对他们基于组织的自尊(OBSE)有关键影响,进而影响他们的工作态度和幸福感。在研究1中,我们采用关键事件技术来生成关于参与者在工作中接触到支持他们跨性别身份的这些勇敢行为的定性描述。在研究2中,我们通过实验操纵跨性别参与者对这些行为的接触,以检验它们对个人预期的OBSE水平的影响。在研究3中,我们开发了一种反抗性勇态度量方法,并对其结构效度进行了测试。在研究4中,我们采用滞后调查设计,发现跨性别员工对反抗性勇敢行为的认知通过他们的OBSE与他们的工作满意度呈正相关,与他们的情绪耗竭呈负相关。然而,这些间接影响受到参与者跨性别身份中心性的调节。(PsycInfo数据库记录(c)2021美国心理学会,保留所有权利)