Department of Economics and Decision Sciences, Western Illinois University, Macomb, IL, United States of America.
PLoS One. 2020 Jun 1;15(6):e0233277. doi: 10.1371/journal.pone.0233277. eCollection 2020.
This paper reports the results of an experiment involving text-messaging and emojis in laboratory trust games executed on mobile devices. Decomposing chat logs, I find that trust increases dramatically with the introduction of emojis to one-shot games, while reciprocation increases only modestly. Skin tones embedded in emojis impact sharing and resulting gains-to the benefit of some and detriment to others. Both light and dark skin players trust less on receipt of a dark skin tone emoji-suggestive of statistical discrimination. In this way, computer-mediated communication leads to reduced gains for dark-skinned persons. These results highlight the complex social judgment that motivates trust in an anonymous counterpart.
本文报告了一项涉及手机设备上的短信和表情符号的实验室信任游戏的实验结果。通过分解聊天记录,我发现表情符号的引入极大地提高了单次游戏中的信任度,而互惠度仅略有增加。表情符号中嵌入的肤色会影响分享和最终收益——对某些人有利,对其他人不利。无论是浅色皮肤还是深色皮肤的玩家,在收到深色肤色表情符号时的信任度都会降低——这表明存在统计歧视。通过这种方式,计算机中介交流导致深色皮肤的人收益减少。这些结果凸显了促使人们对匿名对手产生信任的复杂社会判断。