Knowledge Construction Lab, Leibniz-Institut für Wissensmedien, Tübingen, Germany.
Department of Psychology, Eberhard Karls University of Tübingen, Tübingen, Germany.
PLoS One. 2020 Jun 1;15(6):e0233770. doi: 10.1371/journal.pone.0233770. eCollection 2020.
The online encyclopedia Wikipedia strives for objectivity and neutrality. However, Wikipedia also provides articles about negative events (e.g., earthquakes, terrorist attacks) that likely elicit strong, negative emotions. These emotions might slip into Wikipedia articles. Previous research has demonstrated that Wikipedia articles on terrorist attacks contained more anger-related content than Wikipedia articles on earthquakes. This previous research focused on the expression of emotional reactions in existing Wikipedia articles and used an automatic linguistic analysis tool that counted the number of emotion-related words. In order to extend this approach, the first aim of the present research was to replicate these findings by focusing on the emotional reactions during and after reading the articles. Second, previous research did not look at the geographical location of the negative events, which may be a relevant, influential factor. Emotional reactions may be stronger for geographically closer events (i.e., Europe for Europeans) than for geographically more distant events (i.e., Asia). Two studies, one with few raters rating their emotional reactions to many Wikipedia articles (S1 Study) and another with many raters rating their emotional reactions to few Wikipedia articles (S1 Study), demonstrated that Wikipedia articles on terrorist attacks elicited more threat, anger, sadness, and anxiety than Wikipedia articles on earthquakes. These effects occurred for negative events in Europe but were absent for events in Asia, with one exception. The anger effect was the same across Europe and Asia. Thus, event type and geographical proximity are relevant factors for explaining threat and emotional reactions to Wikipedia articles.
在线百科全书维基百科力求客观中立。然而,维基百科也提供关于负面事件(如地震、恐怖袭击)的文章,这些事件可能会引起强烈的负面情绪。这些情绪可能会渗透到维基百科的文章中。之前的研究表明,关于恐怖袭击的维基百科文章比关于地震的文章包含更多与愤怒相关的内容。之前的研究主要集中在现有维基百科文章中表达情感反应的方式上,并使用了一种自动语言分析工具来统计与情感相关的词汇数量。为了扩展这种方法,本研究的首要目标是通过关注阅读文章时和阅读后的情感反应来复制这些发现。其次,之前的研究没有考虑负面事件的地理位置,这可能是一个相关的、有影响力的因素。对于地理位置较近的事件(如欧洲对欧洲人),人们的情感反应可能比地理位置较远的事件(如亚洲对欧洲人)更强。两项研究,一项是少数评估者对许多维基百科文章的情感反应进行评估(S1 研究),另一项是许多评估者对少数维基百科文章的情感反应进行评估(S1 研究),表明关于恐怖袭击的维基百科文章比关于地震的文章引发了更多的威胁、愤怒、悲伤和焦虑。这些影响仅在欧洲的负面事件中出现,而在亚洲的事件中则没有,只有一个例外。愤怒效应在欧洲和亚洲是相同的。因此,事件类型和地理位置的接近程度是解释对维基百科文章的威胁和情感反应的相关因素。