Department of Psychology, Lund University , Lund, Sweden.
Int J Qual Stud Health Well-being. 2020 Dec;15(1):1785610. doi: 10.1080/17482631.2020.1785610.
The aim of the study was to investigate the participating psychologists' experiences with compassion fatigue, and to identify individual, interpersonal, and organizational factors and strategies perceived as contributing or protecting in relation to compassion fatigue.
Semi-structured telephone interviews were conducted with eight psychologists (three men and five women) with more than five years of experience in clinical practice. The interviews were analyzed with thematic analysis, generating five themes.
These were organizational and task specific factors which the participants felt contributed to their compassion fatigue ("mission impossible" and "emotional strain"), experiences of compassion fatigue ("consequences"), interpersonal factors that were perceived as contributing or protecting ("interpersonal factors"), and individual factors that were perceived as protecting ("shielding and strengthening factors").
It was found that all of the participants had experienced negative impact of compassion fatigue on their personal lives. A large quantity of patients, and complex patient cases, as well as high expectations on the psychologists were experienced as contributing factors. Collegial support, an empathetic boss, a high degree of agency at work, and fulfiling activities outside of work were experienced as protecting against compassion fatigue.
本研究旨在调查参与心理学家的同情疲劳体验,并确定个人、人际和组织因素以及策略,这些因素和策略被认为是导致同情疲劳的因素或对其具有保护作用。
对 8 名具有 5 年以上临床实践经验的心理学家(3 名男性和 5 名女性)进行了半结构化电话访谈。采用主题分析对访谈进行了分析,生成了 5 个主题。
这些是组织和任务特定的因素,参与者认为这些因素导致了他们的同情疲劳(“不可能完成的任务”和“情绪紧张”)、同情疲劳的体验(“后果”)、被认为是促成或保护因素的人际因素(“人际因素”)以及被认为是保护因素的个人因素(“保护因素”)。
研究发现,所有参与者都经历了同情疲劳对个人生活的负面影响。大量的患者和复杂的患者病例,以及对心理学家的高期望被认为是促成因素。同事支持、有同理心的老板、工作中的高度自主性以及工作外的充实活动被认为是对同情疲劳的保护因素。