Sherwin Jason, Lawrence Katharine, Gragnano Veronica, Testa Paul A
NYU Langone Health, Medical Center Information Technology, New York, USA.
NYU Grossman School of Medicine, Department of Population Health, New York, USA.
J Telemed Telecare. 2022 Apr;28(3):224-229. doi: 10.1177/1357633X20941395. Epub 2020 Jul 19.
The coronavirus disease 2019 (COVID-19) pandemic has accelerated the drive of health-care delivery towards virtual-care platforms. While the potential of virtual care is significant, there are challenges to the implementation and scalability of virtual care as a platform, and health-care organisations are at risk of building and deploying non-strategic, costly or unsustainable virtual-health systems. In this article, we share the NYU Langone Health enterprise approach to building and scaling an integrated virtual-health platform prior to and during the COVID-19 pandemic, and offer lessons learned and recommendations for health systems that need to undertake or are currently undertaking the transition to virtual-care delivery.
2019年冠状病毒病（COVID-19）大流行加速了医疗服务向虚拟医疗平台的转变。虽然虚拟医疗的潜力巨大，但作为一个平台，虚拟医疗的实施和可扩展性存在挑战，医疗保健组织面临构建和部署非战略性、成本高昂或不可持续的虚拟健康系统的风险。在本文中，我们分享了纽约大学朗格尼健康中心在COVID-19大流行之前和期间构建和扩展集成虚拟健康平台的企业方法，并为需要进行或正在进行向虚拟医疗服务过渡的卫生系统提供经验教训和建议。
