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I-PASS 导师指导交接课程:一线医务人员培训材料。

I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials.

机构信息

Program Director, Internal Medicine-Pediatrics Residency Program, University of Cincinnati College of Medicine; Associate Professor, Department of Pediatrics, Cincinnati Children's Hospital Medical Center; Associate Professor, Department of Internal Medicine, University of Cincinnati College of Medicine.

Program Director, National Capital Consortium Transitional Year Internship, Walter Reed National Military Medical Center; Associate Professor, Department of Pediatrics, Uniformed Services University of the Health Sciences.

出版信息

MedEdPORTAL. 2020 Jun 22;16:10912. doi: 10.15766/mep_2374-8265.10912.

DOI:10.15766/mep_2374-8265.10912
PMID:32715086
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7375701/
Abstract

INTRODUCTION

The I-PASS Handoff Program is a comprehensive handoff curriculum that has been shown to decrease rates of medical errors and adverse events during patient handoffs. Frontline providers are the key individuals participating in handoffs of patient care. It is important they receive robust handoff training.

METHODS

The I-PASS Mentored Implementation Handoff Curriculum frontline provider training materials were created as part of the original I-PASS Study and adapted for the Society of Hospital Medicine (SHM) I-PASS Mentored Implementation Program. The adapted materials embrace a flipped classroom approach with an emphasis on adult learning theory principles. The training includes an overview of I-PASS handoff techniques, TeamSTEPPS team communication strategies, verbal handoff simulation scenarios, and a printed handoff document exercise.

RESULTS

As part of the SHM I-PASS Mentored Implementation Program, 2,735 frontline providers were trained at 32 study sites (16 adult and 16 pediatric) across North America. At the end of their training, 1,762 frontline providers completed the workshop evaluation form (64% response rate). After receiving the training, over 90% agreed/strongly agreed that they were able to distinguish a good- from a poor-quality handoff, articulate the elements of the I-PASS mnemonic, construct a high-quality patient summary, advocate for an appropriate environment for handoffs, and participate in handoff simulations. Universally, the training provided them with knowledge and skills relevant to their patient care activities.

DISCUSSION

The I-PASS frontline training materials were rated highly by those trained and are an integral part of a successful I-PASS Handoff Program implementation.

摘要

简介

I-PASS 交接班程序是一个全面的交接班课程,已被证明可以降低患者交接班期间的医疗错误和不良事件的发生率。一线医护人员是参与患者护理交接的关键人员。他们接受全面的交接班培训非常重要。

方法

I-PASS 导师指导实施交接班课程一线医护人员培训材料是作为原始 I-PASS 研究的一部分创建的,并为医院医学学会(SHM)I-PASS 导师指导实施计划进行了改编。改编后的材料采用翻转课堂方法,重点强调成人学习理论原则。培训包括 I-PASS 交接班技术概述、TeamSTEPPS 团队沟通策略、口头交接班模拟场景以及打印交接班文件练习。

结果

作为 SHM I-PASS 导师指导实施计划的一部分,在北美 32 个研究地点(16 个成人和 16 个儿科)培训了 2735 名一线医护人员。在培训结束时,1762 名一线医护人员完成了讲习班评估表(64%的回复率)。在接受培训后,超过 90%的人同意/强烈同意他们能够区分良好和不良质量的交接班,表达 I-PASS 记忆术的要素,构建高质量的患者总结,倡导为交接班提供适当的环境,并参与交接班模拟。普遍而言,培训为他们提供了与患者护理活动相关的知识和技能。

讨论

I-PASS 一线培训材料受到受训人员的高度评价,是成功实施 I-PASS 交接班程序的重要组成部分。

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本文引用的文献

1
I-PASS Mentored Implementation Handoff Curriculum: Implementation Guide and Resources.I-PASS 指导实施交接课程:实施指南与资源
MedEdPORTAL. 2018 Aug 3;14:10736. doi: 10.15766/mep_2374-8265.10736.
2
Inadequate hand-off communication.交接班沟通不足。
Sentinel Event Alert. 2017 Sep 12(58):1-6.
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Changes in medical errors after implementation of a handoff program.交接方案实施后医疗差错的变化。
N Engl J Med. 2014 Nov 6;371(19):1803-12. doi: 10.1056/NEJMsa1405556.
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How we flipped the medical classroom.我们如何翻转医学课堂。
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Development, implementation, and dissemination of the I-PASS handoff curriculum: A multisite educational intervention to improve patient handoffs.I-PASS 交接班课程的开发、实施和推广:一项多站点教育干预措施,旨在改善患者交接班。
Acad Med. 2014 Jun;89(6):876-84. doi: 10.1097/ACM.0000000000000264.
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2011 John M. Eisenberg Patient Safety and Quality Awards. Mentored implementation: building leaders and achieving results through a collaborative improvement model. Innovation in patient safety and quality at the national level.2011年约翰·M·艾森伯格患者安全与质量奖。指导实施:通过协作改进模式培养领导者并取得成果。国家级患者安全与质量方面的创新。
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I-pass, a mnemonic to standardize verbal handoffs.I-pass,一种用于规范口头交接班的记忆法。
Pediatrics. 2012 Feb;129(2):201-4. doi: 10.1542/peds.2011-2966. Epub 2012 Jan 9.