Black D W
University of Iowa College of Medicine, Iowa City.
Am Fam Physician. 1988 Jan;37(1):161-4.
Psychiatric or emotional problems may become barriers to effective communication. These barriers may include factors that the physician cannot control, factors that can be controlled and factors that stem directly from psychopathology. External factors include language differences or hearing impairment. Internal factors generally stem from prejudices, maladaptive attitudes or misinformation on the part of the physician. All of these barriers must be surmounted in the interest of enhancing patient care.
精神或情感问题可能成为有效沟通的障碍。这些障碍可能包括医生无法控制的因素、可以控制的因素以及直接源于精神病理学的因素。外部因素包括语言差异或听力障碍。内部因素通常源于医生的偏见、适应不良的态度或错误信息。为了提高患者护理质量，所有这些障碍都必须克服。
