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心理咨询中使用心理健康相关应用程序的伦理与安全问题:咨询师的考量

Ethical and Safety Concerns Regarding the Use of Mental Health-Related Apps in Counseling: Considerations for Counselors.

作者信息

Palmer Kathleen M, Burrows Vanessa

机构信息

University of Detroit Mercy, 4001 W. McNichols Road, Detroit, MI 48221-3038 USA.

出版信息

J Technol Behav Sci. 2021;6(1):137-150. doi: 10.1007/s41347-020-00160-9. Epub 2020 Aug 31.

Abstract

Mental health-related smartphone apps (MHapps) have the potential to greatly enhance and enrich the counseling relationship, and dramatically improve the lives of clients. However, a large portion of MHapps have not been empirically researched and found to be effective. An average of 2 million apps are available in the Apple and Android stores, and users average more than 80 apps on their phones. Many of the apps lack disclaimers about the collection of user information, and there is no governing body to oversee and regulate app development and availability. This is particularly problematic with mental health-related smartphone apps, because many developers are not affiliated with mental health professionals, and many apps do not provide emergency information should a mental health emergency occur while using the app. Moreover, users are left to haphazardly make decisions about health-related apps usage without assistance. Counselors who supplement counseling with mental health-related smartphone apps could unknowingly violate their Code of Ethics by integrating apps that may jeopardize their clients' safety. The authors review literature related to mental health-related app efficacy, safety, and ethics and provide a compilation of items to consider that can be used before supplementing counseling with mental health-related apps.

摘要

与心理健康相关的智能手机应用程序(MHapps)有潜力极大地加强和丰富咨询关系,并显著改善客户的生活。然而,很大一部分MHapps尚未经过实证研究并被证明是有效的。苹果和安卓应用商店中平均有200万个应用程序,用户手机上平均有80多个应用程序。许多应用程序缺乏关于用户信息收集的免责声明,而且没有管理机构来监督和规范应用程序的开发和可用性。这对于与心理健康相关的智能手机应用程序来说尤其成问题,因为许多开发者并非心理健康专业人员,而且许多应用程序在使用过程中出现心理健康紧急情况时并不提供紧急信息。此外,用户在没有帮助的情况下随意决定使用与健康相关的应用程序。用与心理健康相关的智能手机应用程序辅助咨询的咨询师,可能会在不知不觉中因整合可能危及客户安全的应用程序而违反其道德准则。作者回顾了与心理健康相关应用程序的功效、安全性和伦理相关的文献,并提供了一份在使用与心理健康相关的应用程序辅助咨询之前可考虑的事项汇编。

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