公立医院护士工作满意度：南非护士单元管理者的看法。
Job satisfaction of nurses working in public hospitals: perceptions of nurse unit managers in South Africa.
机构信息
Senior Lecturer, Department of Nursing Science, Nelson Mandela University, Port Elizabeth, South Africa.
Professional Psychologist, Private Practice, South Africa.
出版信息
Br J Nurs. 2020 Sep 24;29(17):1024-1029. doi: 10.12968/bjon.2020.29.17.1024.
BACKGROUND
Job satisfaction among nurses often determines whether they choose to remain in the profession or in the facility where they work.
AIM
The study sought to explore and describe the job satisfaction of registered nurses in South Africa through the lens of their nurse unit managers.
METHODS
A qualitative, exploratory, descriptive design was undertaken. Fourteen unit managers were interviewed and Tesch's method of data analysis was used.
FINDINGS
Four themes emerged: 'staff shortages lead to nurses feeling overwhelmed and frustrated', 'nurses' work performance is undermined by limited resources and poor infrastructure', 'discontent among nurses with regard to poor top level and human resource management' and 'despite challenges, nurses experience rare moments of job satisfaction'.
CONCLUSION
Unit managers need to find ways to enhance existing elements of job satisfaction by emphasising the nurse-patient relationship and teamwork among their staff in order to improve the overall job satisfaction of staff.
背景
护士的工作满意度通常决定了他们是否选择留在该职业或他们工作的医疗机构。
目的
本研究旨在通过护士长的视角探讨和描述南非注册护士的工作满意度。
方法
采用定性、探索性、描述性设计。对 14 名护士长进行了访谈，并使用了特希的数据分析方法。
结果
出现了四个主题：“人员短缺导致护士感到不知所措和沮丧”、“护士的工作表现因资源有限和基础设施差而受到影响”、“护士对高层和人力资源管理不善感到不满”和“尽管存在挑战，但护士会经历罕见的工作满意时刻”。
结论
护士长需要找到方法，通过强调护患关系和员工之间的团队合作，来增强现有工作满意度的元素，从而提高员工的整体工作满意度。
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