Department of Experimental Psychology, Faculty of Behavioral and Social Sciences, University of Groningen, Groningen, The Netherlands.
Department of Operations, Faculty of Economics and Business, University of Groningen, Groningen, The Netherlands.
PLoS One. 2020 Oct 6;15(10):e0239984. doi: 10.1371/journal.pone.0239984. eCollection 2020.
Mental fatigue has repeatedly been associated with decline in task performance in controlled situations, such as the lab, and in less controlled settings, such as the working environment. Given that a large number of factors can influence the course of mental fatigue, it is challenging to objectively and unobtrusively monitor mental fatigue on the work floor. We aimed to provide a proof of principle of a method to monitor mental fatigue in an uncontrolled office environment, and to study how typewriting dynamics change over different time-scales (i.e., time-on-task, time-of-day, day-of-week). To investigate this, typewriting performance of university employees was recorded for 6 consecutive weeks, allowing not only to examine performance speed, but also providing a natural setting to study error correction. We show that markers derived from typewriting are susceptible to changes in behavior related to mental fatigue. In the morning, workers first maintain typing speed during prolonged task performance, which resulted in an increased number of typing errors they had to correct. During the day, they seemed to readjust this strategy, reflected in a decline in both typing speed and accuracy. Additionally, we found that on Mondays and Fridays, workers adopted a strategy that favored typing speed, while on the other days of the week typing accuracy was higher. Although workers are allowed to take breaks, mental fatigue builds up during the day. Day-to-day patterns show no increase in mental fatigue over days, indicating that office workers are able to recover from work-related demands after a working day.
精神疲劳已被反复证明与任务表现下降有关,无论是在实验室等控制环境中,还是在工作环境等控制程度较低的环境中。鉴于大量因素会影响精神疲劳的进程,因此在工作场所客观且不引人注目的监测精神疲劳具有挑战性。我们旨在提供一种在不受控制的办公环境中监测精神疲劳的方法原理的证明,并研究打字动力学如何随不同时间尺度(即任务时间、一天中的时间、一周中的天数)而变化。为此,我们对大学员工的打字性能进行了连续 6 周的记录,不仅可以检查性能速度,还可以在自然环境中研究错误纠正。我们发现,打字生成的标记容易受到与精神疲劳相关的行为变化的影响。在早晨,工人首先在长时间的任务执行中保持打字速度,这导致他们必须纠正的打字错误数量增加。在白天,他们似乎调整了这种策略,反映在打字速度和准确性都下降。此外,我们发现,在周一和周五,工人采用了有利于打字速度的策略,而在一周中的其他日子里,打字准确性更高。尽管工人可以休息,但精神疲劳会在白天逐渐积累。日常模式显示,精神疲劳不会随天数增加,这表明上班族在工作日结束后能够从与工作相关的需求中恢复过来。