College of Pharmacy, Idaho State University, Meridian, Idaho.
Research Institute, Saint Alphonsus Regional Medical Center, Boise, Idaho.
J Am Geriatr Soc. 2021 Jan;69(1):180-184. doi: 10.1111/jgs.16881. Epub 2020 Oct 17.
BACKGROUND/OBJECTIVE: To evaluate the validity and reliability of a patient-reported measure of the "age-friendliness" of health care.
Based on four essential domains of high-quality health care for older outpatients (Medications, Mobility, Mentation and "what Matters," i.e., the 4 M's), we drafted a five-item questionnaire for older outpatients to rate the age-friendliness of their health care. One question addressed each of the 4 M's; the fifth addressed the overall age-friendliness of their care. After feedback from healthcare professionals, quality improvement experts, and a patient-caregiver focus group, we revised the items to create the Age-Friendliness Questionnaire (AFQ). SETTING We tested the AFQ by appending it to two surveys.
Older outpatients in Idaho during July to October 2019: Survey 1, with 23 other items, was sent to 1,257 older patients who were medically complex; Survey 2, with 35 other items, was sent to 2,873 older patients who visited outpatient primary care providers (PCPs) during the specified time period.
Respondents rated their providers' performance using a 1 to 5 ("never" to "always") scale for each of the five items (possible AFQ scores = 5-25).
The response rates were 41.4% and 33.3%, respectively. In Survey 1, the mean AFQ score from patients who had received care from a geriatrics consult clinic was higher than that from patients who had received their care from PCPs (19.3 vs 15.6; P < .001), and AFQ scores correlated with other quality-of-care scores. In Survey 2, AFQ scores predicted respondents' likelihood of recommending their providers to others (P < .001). The AFQ exhibited high internal reliability (interitem correlations = .49-.77; Cronbach's α = .89).
The AFQ appears to be a valid and reliable measure of the age-friendliness of outpatient care for older patients, and it predicts the likelihood that they will recommend their providers to others.
背景/目的:评估一种患者报告的医疗保健“友好度”的有效性和可靠性。
基于高质量老年门诊医疗的四个基本领域(药物、移动能力、思维能力和“重要的事情”,即 4M),我们为老年门诊患者起草了一个五项问卷,让他们评价自己医疗保健的友好度。一个问题涉及到 4M 的每一个;第五个问题涉及到他们护理的整体友好度。在医疗保健专业人员、质量改进专家和患者-护理人员焦点小组的反馈后,我们修改了这些项目以创建友好度问卷(AFQ)。
2019 年 7 月至 10 月,爱达荷州的老年门诊患者:调查 1 附有 23 个其他项目,发送给了 1257 名病情复杂的老年患者;调查 2 附有 35 个其他项目,发送给了在指定时间内看门诊初级保健提供者(PCP)的 2873 名老年患者。
受访者使用 1 到 5(从不到总是)的评分对五个项目中的每个项目(可能的 AFQ 分数为 5-25)对他们的提供者的表现进行评分。
响应率分别为 41.4%和 33.3%。在调查 1 中,从老年病门诊诊所获得护理的患者的平均 AFQ 评分高于从 PCP 获得护理的患者(19.3 比 15.6;P<.001),并且 AFQ 评分与其他医疗质量评分相关。在调查 2 中,AFQ 评分预测了受访者向他人推荐他们的提供者的可能性(P<.001)。AFQ 表现出较高的内部可靠性(项目间相关性=0.49-0.77;克朗巴赫的α=0.89)。
AFQ 似乎是一种有效和可靠的衡量老年患者门诊护理友好度的工具,它预测了他们向他人推荐提供者的可能性。