Longaray André Andrade, Castelli Tiago Machado
Departamento de Ciências Econômicas, Administrativas e Contábeis, Universidade Federal do Rio Grande. Av. Itália s/n, Carreiros. 96203-900 Rio Grande RS Brasil.
Cien Saude Colet. 2020 Nov;25(11):4327-4338. doi: 10.1590/1413-812320202511.26342018. Epub 2019 Feb 1.
Information Technology (IT) has become fundamental in the provision of healthcare services, encompassing the entire gamut of aspects involved in the area. For this reason, IT can make a significant contribution to the performance of health organizations. There is a knowledge gap about how to introduce and implement improvements in these technologies, one of the reasons cited being the lack of studies on the topic of Evaluation of the Performance of Information Technology in health. The objective of this work is to contribute to the dissemination of knowledge on the subject, by conducting a systematic review using Proknow-C (Knowledge Development Process-Constructivist). By means of the analysis of production metrics, it was seen how the studies comprised in the Bibliographical Portfolio of research represent the area of knowledge investigated. Based on a systematic analysis of the content of these publications, it was possible to ascertain the knowledge gaps still existing in the area. As a limitation of the study, the constructivist nature of Proknow-C is the main issue and, in the suggestions for future research, it is recommended that, based on the analysis performed, the knowledge gaps identified be filled.
信息技术(IT)已成为提供医疗服务的基础,涵盖了该领域所涉及的各个方面。因此,IT 可以对卫生组织的绩效做出重大贡献。关于如何引入和实施这些技术改进存在知识差距,其中一个原因是缺乏关于卫生领域信息技术绩效评估主题的研究。这项工作的目的是通过使用 Proknow-C(知识发展过程-建构主义)进行系统综述,为该主题的知识传播做出贡献。通过对生产指标的分析,了解了研究文献组合中的研究如何代表所调查的知识领域。基于对这些出版物内容的系统分析,有可能确定该领域仍然存在的知识差距。作为该研究的一个局限性,Proknow-C 的建构主义性质是主要问题,在未来研究的建议中,建议根据所进行的分析填补所确定的知识差距。