Smaradottir Berglind F, Bellika Johan Gustav, Fredeng Aina, Fagerlund Asbjørn J
Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway.
Department of Information and Communication Technology, University of Agder, Grimstad, Norway.
Stud Health Technol Inform. 2020 Nov 23;275:197-201. doi: 10.3233/SHTI200722.
User-centred design involves end-users or user groups during all the parts of the development process. The research project Chronic Pain aims to develop a shared decision making application for patients and physicians, addressing individually adapted pain treatment. The project employs a user-centred design process, and in middle of it, Covid-19 pandemic social distancing restrictions were imposed. This paper presents how the user-centred design process together with a patient organisation was transformed to a digital approach and the experiences from performing a remote co-creation user workshop. The digital approximation had a satisfactory result and the main contribution lies in the sharing of recommendations for how to practically apply a remote user-centred design methodology.
以用户为中心的设计在开发过程的所有环节都涉及最终用户或用户群体。“慢性疼痛”研究项目旨在为患者和医生开发一个共享决策应用程序，以解决个性化的疼痛治疗问题。该项目采用以用户为中心的设计流程，在此过程中，新冠疫情实施了社交距离限制措施。本文介绍了以用户为中心的设计流程如何与一个患者组织一起转变为一种数字化方法，以及开展远程共创用户研讨会的经验。数字化方法取得了令人满意的结果，主要贡献在于分享了关于如何实际应用远程以用户为中心的设计方法的建议。
