Department of Healthcare Administration, Sawyer Business School, Suffolk University, 73 Tremont Street, 5th floor, Boston, MA, 02108, USA.
Center for Primary Care, Harvard Medical School, Harvard University, 635 Huntington Ave, Boston, MA, 02115, USA.
Isr J Health Policy Res. 2020 Dec 28;9(1):77. doi: 10.1186/s13584-020-00434-w.
The challenges wrought by the COVID-19 pandemic on health systems have tested primary care clinicians, who are on the front lines of care delivery. To ensure the longevity of the primary care workforce, strong interprofessional teams are one important solution to alleviating burnout and increasing clinician and patient satisfaction, but the pandemic has demonstrated that the operating manual needs to be adapted for virtual work. Essential principles of primary care, including preventative care, communication and collaboration, and building strong relationships, can be applied to strengthen virtual primary care teams.
新冠疫情对医疗体系造成的挑战考验了身处医疗服务第一线的基层医疗临床医生。为了确保基层医疗劳动力的长久,建立强大的跨专业团队是缓解倦怠和提高临床医生及患者满意度的一个重要解决方案,但疫情表明,操作手册需要为虚拟工作进行调整。基层医疗的基本原则,包括预防保健、沟通与协作以及建立牢固的关系,都可以应用于加强虚拟基层医疗团队。