Author Affiliations: Nursing Instructor (Ms Bumpas), Tarleton State University School of Nursing, Stephenville, and ICU Registered Nurse, Lake Granbury Medical Center, Granbury, Texas; and Professor (Dr Copeland), Adult Health Department, University of South Alabama College of Nursing, and Inservice Specialist, University Health Children's and Women's Hospital, Mobile, Alabama.
J Nurs Adm. 2021 Feb 1;51(2):101-105. doi: 10.1097/NNA.0000000000000977.
Patients' satisfaction with care transitions is low, especially when it comes to understanding their care when discharged home from the hospital. Therefore, a quality improvement effort was initiated with the aim of improving patients' satisfaction with care transitions. Specific goals of the project were to improve communication between healthcare providers and patients, increase patient satisfaction, and enhance patient education by standardizing multidisciplinary discharge planning rounds.
患者对护理交接的满意度较低,尤其是在了解他们从医院出院后的护理时。因此,开展了一项质量改进工作,旨在提高患者对护理交接的满意度。该项目的具体目标是通过规范多学科出院计划会议来改善医疗保健提供者与患者之间的沟通,提高患者满意度,并加强患者教育。