Department of Biomedical Engineering, School of Medicine, Oregon Health and Science University, Portland, OR (CK), MD/PhD Program, School of Medicine, Oregon Health and Science University, Portland, OR (CK), Department of Sociology, University of Washington, Seattle, WA (DC), Department of Medicine, Oregon Health and Science University, Portland, OR (AP, CN, HE), School of Social Work, Portland State University, Portland, OR (CN).
J Addict Med. 2022;16(1):41-48. doi: 10.1097/ADM.0000000000000819.
Trust is essential in patient-physician relationships. Hospitalized patients with substance use disorders (SUDs) often experience stigma and trauma in the hospital, which can impede trust. Little research has explored the role of hospital-based addictions care in creating trusting relationships with patients with SUDs. This study describes how trust in physicians changed among hospitalized people with SUDs who were seen by an interprofessional addiction medicine service.
We analyzed data from hospitalized patients with SUD seen by an addiction consult service from 2015 to 2018. Participants completed surveys at baseline and 30 to 90 days after hospital discharge. Follow-up assessments included open-ended questions exploring participant experiences with hospitalization and the addiction consult service. We measured provider trust using the Wake Forest Trust scale. We modeled trust trajectories using discrete mixture modeling, and sampled qualitative interviews from those trust trajectories.
Of 328 participants with SUD who had prior hospitalizations but had not previously been seen by an addiction consult service, 196 (59.8%) had both baseline and follow-up trust scores. We identified 3 groups of patients: Persistent-Low Trust, Increasing Trust, and Persistent-High Trust and 4 qualitative themes around in-hospital trust: humanizing care, demonstrating addiction expertise, reliability, and granting agency.
Most participants retained or increased to high trust levels after hospitalization with an addiction consult service. Addiction consult services can create environments where healthcare providers build trust with, and humanize care for, hospitalized patients with SUD, and can also mitigate power struggles that hospitalized patients with SUD frequently experience.
信任是医患关系的基础。患有物质使用障碍(SUD)的住院患者在医院经常经历耻辱和创伤,这可能会阻碍信任的建立。很少有研究探讨基于医院的成瘾治疗在与患有 SUD 的患者建立信任关系方面的作用。本研究描述了在接受跨专业成瘾医学服务的患有 SUD 的住院患者中,医生信任度是如何变化的。
我们分析了 2015 年至 2018 年期间接受成瘾咨询服务的患有 SUD 的住院患者的数据。参与者在基线和出院后 30 至 90 天完成了调查。随访评估包括探索参与者住院和成瘾咨询服务体验的开放性问题。我们使用维克森林信任量表来衡量提供者信任度。我们使用离散混合模型来模拟信任轨迹,并从这些信任轨迹中抽取定性访谈。
在 328 名有 SUD 且以前住院但以前未接受过成瘾咨询服务的患者中,有 196 名(59.8%)有基线和随访的信任得分。我们确定了 3 组患者:持续低信任、信任增加和持续高信任,以及围绕住院期间信任的 4 个定性主题:人性化护理、展示成瘾专业知识、可靠性和赋予代理权。
大多数参与者在接受成瘾咨询服务住院后保留或增加了高度信任。成瘾咨询服务可以创造环境,使医疗保健提供者与患有 SUD 的住院患者建立信任并人性化护理,还可以减轻患有 SUD 的住院患者经常经历的权力斗争。